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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad is First Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were first class. Handled everything quickly yet correctly. Explanations for "how to" were concise yet thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job of delivering and setting up my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Squad members expertly unpacked, assembled and connected the TV to my system. They then configured my cable remote for the new TV and explained how to operate the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived as scheduled, on boxed and set up the tv where we wanted it, did the programming necessary and gave instructions for the tv's operation. couldn't have ask for more. great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USE the Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two gentlemen were fantastic!! They were very friendly, polite, and professional, but even better than that they really knew what they were doing. They installed my new Samsung TV, hooked it up to the internet, and my new wireless headphones, and my Sony DVD player. There was a glitch in the software, but they trouble shooted it and got it fixed almost immediately. Unless you are a tech EXPERT, I would strongly advise you to hire the Geek Squad. They are WELL WORTH the money. I never would have been able to do what they did. And they did it all in one hour and 10 minutes! They hauled my old giant TV away as well. VERY good experience! Great guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were professional and Knowledgeable. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Technician was GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered and set up my tv, taught me how to use it. He was great. I love being able to have this as part of my total tech support membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job of installing our new t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake was fast and did great job of setting up the TV. He answered questions and demonstrating the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to the wall and connected it to our streaming services. They did a great job and had it all set up quickly. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Terricka arrived on time and she was courteous and well informed. Set up TV, DVD player, and soundbar efficiently and explained how to operate them and demonstrated use of the remote controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so great! They always know what to do and how to fix any problem you have, I highly recommend using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs all my televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad numerous times and always happy with their service. They take the time to do ot right and don't rush in and rush out. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, He took his time explaining all the TV features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two people came to set up my 65" LG tv and all went well. They were on time and they set it up quickly and showed me how to use it then they had me show them I could use it which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, friendly and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isaac and co-worker(sorry...cannot rem his name) installed tv, sound bar and connected everything. They were friendly, efficient and helpful. They answered our questions and took time to make sure we were happy with the install and understood all instructions. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to risk handling this TV because it is large and I am prone to mishaps with anything glass. The tech skillfully installed it and connected all the other components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and knowledgeable. It was a complete service. WE are very happy with the product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, set up, programed showed me how to set up Netflix. Wore masks , shoe covers, took old tv, all wrapping from new tv. Polite, easy, helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not techies......Don't think twice about having your big screen tv set up by the Geek Squad. They came in and made sure everything was up and running and gave us Smart TV 101 lessons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tvassembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians, Carlos and Michael did a great job getting me set up with my new TV and stand. Very friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent acted with courtesy and was knowledgeable and efficient

    I would recommend this to a friend