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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek agent installed a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent acted with courtesy and was knowledgeable and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians came in, set up the TV set and gave clear instructions on how to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The techs arrived on time, quickly set up the TV and ensured all of my streaming services were connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian, was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian came is on time, set it up quickly, showed me what I needed to know and more, made my entire setup more manageable and neater. I could not be happier with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS guy Ryan was awesome and connected everything quickly even when we had to figure out another way! Demonstrated how to use all new stuff very clearly! Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewired our receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was pretty amazing! They came to our home and figured out the problem in about ten minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All items were set up and working great. Geek team members did a great jon with set up and explaining all items to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over and above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and very efficient and helpful. They also helped with some existing problems that I’d been having. Much appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know their stuff, they did a great job of setting everything up, spent lots of extra time to make sure everything was just right, and made some awesome suggestions to make things even better!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Britan of the GEEK SQUAD was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRITAN was great. He really know his stuff. Did an outstanding job in setting up my TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and couteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men delivered our new 60” TV, installed and set up with our cable. Explained and set up AmAzon and Netflix. Hauled away old TV and did it quickly, efficiently and with a friendly attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new TV correctly and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time with face masks and shoe covers. they installed my TV correctly and in a timely manner. They also reconnected my surround sound. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun was had by all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was flawless and the team was fun to work with. Fast and efficient and showed us how it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was timely efficient and courteous she set up and explained operation very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service with a smile even lol two guys that help me out we're very informative and knowledgeable just overall helpful and answered all my questions and then some I would always recommend geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and worth efficient in connecting the TV. I was very happy with their service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new TV quickly, reconnected my streaming services and clearly described basic operation of new remote. Promised to follow up with me, but didn't -- which is why I gave 4 stars instead of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv with excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and made all my connections. They were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician very professional. very knowledgeabl and worked quickly..very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank and Patrick are amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank and Patrick from Reno are worth their weight in gold. Professional, knowledgeable and so friendly. They really know their stuff. Saved us a lot of heartache and were amazing.

    I would recommend this to a friend