Customer Ratings & Reviews

The most professional and likable person I have met in a long time, and did a great job

The agents communicated when they would arrive, and then actually arrived on time! Very nice, respectful and knowledgeable men. They set up our new 65" TV and also set up a soundbar which they happened to have brought along with them on the truck in case we might want to get one once the TV was set up. We hadn't thought we needed on when we ordered the TV, but it makes all the difference in the world! We have been so pleased with the Waynesville Geek Squad. We're from Atlanta and have honestly had much better service from the store and Squad in Waynesville!

Team show up and time .Very polite and profecional. Im happy with the installation and quality of work

I was notified by phone when the technician was on his way and a estimated time he would be at our house. He was right on!!! Very professional and polite. Did a great job and did a clean up after he was finished

All I needed was a Firestick installed, which I know sounds ridiculously simple…but after my dog crashed my previous large screen TV, the new one has “seatbelts” (suggested by Best Buy) anchoring it to the back of the built in case with about 1/4” clearance. No way to get to the ports on the back of the TV without a lot of work which I could not do by myself. This was a simple task for the Geek Squad, however. He was quick and efficient, came at the appointed time, and also gave me a tutorial on operating my new device.

The agent arrived sooner than expected! removed my old TV and mounted my new to wall. Great job!

Good job. They knew their stuff and made some creative suggestions, just wish they had shared more information and been available after the fact.

The agents did a great quick installation. Super friendly and informative. They covered their shoes which was much appreciated.

The geek squad did our TV delivery and setup. The first set they came with was cracked, they wasted no time at all going back to the store and getting a new one. Total install was less than 1hr. Nice job guys!

They were in and out in record time and did an excellent job installing my TV.

Great job! Set up and answered any ??? we had. Was up and running quickly. Said if we have any problems to call them back.

Geek Squad installed my TV quickly. Answered all my questions. Set up my remotes to work with my surround sound system. Happily took my old TV away. Would recommend them highly.

Mike did a fantastic set up and gave clear instructions on usage!

The Greek Squad tech was on time for the appointment. After the connections were made he reviewed the remote then answered all our questions. Great service and worth the cost.

Mike did a great job. Explained features and hook up all devices. Not crazy about the sound. It roars on all setting but clear voice. Also not crazy about the sales person. He did not explain the transaction. Terms and answers kept changing. Felt like i was being taken advantage of.

Terrific ! Very patient with this ol’ gal. Explained everything as well as very patient with my many questions. Neat & clean. Very pleasant experience.

The agents were prompt, pleasant, professional and proficient in their installation of my product and gave me reason to feel good about the choice I made.

Rodney was great to work with,... and we live in a not so convenient location,... see other general review for more accolades!

Arrived on time. Set up the new Television and checked all connections to the other equipment. Hauled all the waste and old equipment. Good service.

The agent ( alex ) from the geek squad was fantastic ! he made the whole process go smoothly. including installing the DVD palyer and my satalite TV connection.