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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable and polite. Simply explained set up and use of tv plus related apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service I would recommend to a friend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. And everything went well with the connection of my 65 " TV. The Geek Squad was very knowledgeable and answered all my questions and made sure before they left that I was satisfied with operating the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival of installation team and courteous, thorough installation of my new tv earn a 5 star from me. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was outstanding very professional on time and very kind wit my in-laws. He knows what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was setup by a geek squad member. He was very polite and the installation was professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service for large TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good. Fast and efficient setup. Clean with all waste material removed. Hauled away my old TV too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was terrific! Very thorough and p!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got right to unpacking my tv. Installed all my accessories and made certain they were operating properly and that we knew how to operate them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit too quick?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the prep work we did the guys chores went very quickly. A bit too quickly since they were racing to the delivery truck in just over a half hour. We had hoped they would setup the picture to it's optimal performance. The installer said that the direct TV system took forever to reboot. So we were left with the challenge of getting the most from the display. In the end it worked out. We are constantly blown away by the exceptional vision our qm8 puts out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and got it going. Very nice and handled everything with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new Sony 65x85j to my existing home theater. Easy set up to my Denon receiver, Harmony remote and Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional, knowledgeable, efficient and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men came and hooked up our tv. They were very polite and nice, explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick steup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55 in TV set up. The agent was professional and friendly. He let me know what he was doing and why as he did things. He had no problems if I asked any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on site installers were great! courteous and efficient. fastest install ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be more pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two gentlemen were great - they showed up, got my new TV up and running, and took away my old TV. I couldn't be more pleased with their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very meticulous in setting up our complicated system and did a great job in explaining the operation of the product when he finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did everything necessary, including a bit of tweeking and training for us old folks. Danny I think it was....and took the old TV away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient!xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup and instructions given.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent an amazing person out for our delivery and setup. He was polite and gave us instructions we understood. He didn’t seem to just hurry through but gave us time to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came and disconnected the other TV and connected my new TV and the Xbox and Netflix for me.

    I would recommend this to a friend