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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 18,776 reviews
  • Rated 5 out of 5 stars

    75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on my new tv the first one that failed not so much but in the end came through for me the reason for 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cistomer service, completely installed the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Moved TVs, both got mounted with no issues. Area cleaned and techs could not have been nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time, extremely courteous and knowledgeable. Installation was virtually seamless. Showed me how to use my remote etc. Couldn't be happier and everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job setting up my new tv! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new TV and updated the apps that need it including my router and explained that I could use the same remote as I had for my previous set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing and connecting my sound bar to the new TV. Looks and sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived on time, set up the TV, and set up universal remotes for additional set as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, quick and very informative in showing me how to navigate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote programming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was super professional in programming my remote to operate exactly as I need it. It's so awesome to be able to control all of my devices with only one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up. Courteous and efficient. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS GOOD ITS AWSOME I LOVE IT I LOVE BEST BUY I LOVE GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were a big help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my TV and all my other devices. They explained how everything worked. They were also very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Exceed my needs and expectations, again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramsay tool all the time necessary to not only setup the TV, but also to make sure that all of my devices were connected to the same Wifi connection, including an Antenna, and OTA DVR, my AT&T cable, a Hard drive, and my new (BB provided) eero Mesh system. It took longer than we expected, but he stayed calm, and we worked together to make it all work, Patience is a virtue. He has loads of it! We've worked together before, and if I could, I would ask fo him on every Install. I could never have done it without him. Period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great - friendly. Loved their job. Received call prior to arrival - and went to another warehouse to get our TV, since records showed did not have again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed assistance getting my tv and other video components all hooked up and running smoothly. A geek squad member came over and had it up and running quickly. I appreciate the service they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Television Mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly, professional and ensured that I knew how to use the television and remote controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up and install was done professionally and quickly. Everything worked on first pass and is continuing to do so. G.S. was a great help in getting this done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set up our Eeros device was very knowledgeable and got things up and running on all our TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in unboxed the tv hooked up my cable system and then showed me how to use it. They hauled away all of the trash and my old tv.

    I would recommend this to a friend