Customer Ratings & Reviews

Basic TV. No bells or whistles. Does what we wanted it to do. Sales person very knowledgeble. Delivery on time and service professional

The Geek Squad guy had our TV mounted and hooked up to all our devices quickly. He also took the time to show us how to operate everything with the remotes.

My new tv was installed correctly and the tech came on time

Agent was knowledgeable, professional and efficient. We were pleased with the quick installation and would recommend Geek Squad.

Part of the Totaltech package I purchased. These guys know what they are doing, so why not let them

The delivery and instruction for the TV was basic because it is a basic TV but the person BestBuy or Geek Squad had come to my home made me feel safe, informed and happy that I chose Best Buy.

Installed OK however missed on set-up of the correct loudness. Needed the geek squad to come back to adjust the voice to the remote. All personnel need to know the policies of Bust Buy. I was told I could return a TV for disposal when I return the entrance squad and I had a scene making me non receptive of returning to purchase further electronic equipment!!!!

The agents set up my logi remote to provide easy access to Smart TV and a new Sony DVD player.

We had an excellent experience with the installation of our new Sony 65 inch TV. Great service

agents did an excellant job setting everything up and getting me running

The Geek Squad came to my home to install some speakers on our lanai. They arrived when scheduled and did a great job (neat and tidy-cleaning as they worked). Speakers sound and look great. Thanks!!!

Tony was our tech associate that came to our home. He was excellent. Tony called the day before called before he arrived. Wore paper on his shoes and a mask. Very courteous and pleasant. Had to call for a question that night on an issue he quickly called back and walked me through and it was resolved so quickly. I never mind paying my yearly for the Geek Squad in-home and out they have always been wonderful. My best suggestion......do not fix what is not broken. Keep up the wonderful standards you have set. The Geeks I have dealt with in the last six years are all amazing and so very nice.

The agent was prompt and very efficient. Came in and took care of business

The installer came when he said he would, politely and competently helped me get access to all my streaming on the new Smart TV, even though I do not understand these connections. Very quick and helpful and I am loving the quality of the new TV. My only disappointment was that it took over a week for the Geek Squad to schedule my delivery and installation that as a 78year old arthritic woman I could not ever bring home myself.

Best Buy agents helped set up the TV, made all necessary connections. Great job.

Donald was awesome. A great experience on the purchase and installation.

THE AGENTS MOUNTED 65 INCH TV. MADE WALL MOUNT POSITIONS FOR TV SUGGESTIONS BASED ON ITEMS IN ROOM. THEY WERE GOOD LISTENERS! A NINE PLUS !

These gentlemen were very efficient, personal, and professional.

after the tv was set up, Ruban came to the house and gave us a full education that has made our tv an enjoyment to have, polite, full of knowledge.

Installers were fantastic. After setting up new TV and Sound Bar they provided detailed instructions on operation and use of the units and remotes.