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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad Installed my new TV and hooked it up to all the devices that I had including my hearing aids and DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fantastic. After setting up new TV and Sound Bar they provided detailed instructions on operation and use of the units and remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived when promised, did a quick and fast instillation of 2 TV;S and cleaned up afterward also told me that When moving, they will take down wall mounts (included in instillation fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with my total tech. It was a must since my 77 inch tv is so large. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the installer to set up the TV so that I could access a specific list of features ( connect to cable channels, connect soundbar, bluetooth connection to keyboard and mouse, connect to dvd player). He set it up perfectly, which helped immensely in my learning how to use the TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TVs are now Big Computers. Test before they leave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in the center of the wall. It looks great. Do not let the technicians leave until you turn the TV on and off and ensure it it correctly connected to all peripheral devices you may use, like a cable box. You may be want to cut the cord but ensure the TV is working properly. There are no directions so watch You Tube videos before installation to understand your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about how great these two were. So nice, so professional and took a lot of time with us to make sure we understood how to use so many of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Independent Installation Contractors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did not have an available time on the day I needed. So I went with Best Buy Independent Installation Contractors & they were wonderful. Abraham delivered & setup my 55” Samsung Oled S95D tv . Very efficient & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Geek Squad service received for the delivery, connection, and wall mounting of the TV. Paid extra to have the wires hidden by having them run through the wall. Everything I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young men delivered and set up tv…thank you! They were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv and connected my devices. Clementine and Stephanie were very friendly and informative .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg and tyler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job! Very personable and knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was fast and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had our TV and sound bar set up in under 45 minutes. They even cleaned up and removed all the packaging. I wish they had spent a bit more time with us, teaching us how to use the equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad were helpful and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad completed the installation easily and quickly and spent some time, at my request, answering any relevant operational questions I could think of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came as scheduled and worked professionally to complete the assigned job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt, I could not have done the installation without the help from the technician, George. He did a phenomenal job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and completed the installation and hook up easily without any issues. The agent was very familiar with the installation process and as setting the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on time and on top of things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly service as always. Got everything connected quickly and left everything neat as a pin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came in, reconfigured equipment as needed, was professional and efficient. Helped make sure everything was labeled and in working order, situated where we needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" SONY .....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY KNOWLEDGABLE AND PROFESSIONAL. ACCOMPLISHED SET-UP IN MOMENTS THAT WOULD HAVE TAKEN ME POTENTIALLY COUPLE HOURS.

    I would recommend this to a friend