Customer Ratings & Reviews

The agents mounted my TV and set up my devices. Did an excellent job very professional.

Nice people who do a good job installing the smart tv

My new TV is on a stand, so wall mounting wasn't needed. But, I definitely felt more comfortable if the TV was set up by someone with expertise, and I definitely got that! He also moved my heavy stand to a more convenient location about a foot to one side, and set up my Apple TV box in a new location with no problem at all. Very happy with my experience.

Agent was very knowledgeable and courteous and answered all my questions

The delivery of our TV was on time, service was prompt and very helpful to us in learning how to use our TV.

Agents here on time. Very knowledgeable and courteous.

The technician, Trey, was courteous, friendly, speedy, and very intelligent. Everything was installed quickly and we were taught the basics of how to use it. He did great!

Agent was great at setup. Knowledgeable and helpful.

The picture quality is excellent- the sound is outstanding- would highly recommend this television

Timely, professional team. Will use again for a variety of work in the home

The installer mounted my TV to the stand I had purchased, connected my TV as well as my dvr. He explained how to use the TV remote and how to navigate through the on-screen menu option.

The agents were so helpful not just in installing the TV and correcting the previous installation of the router but also gave demonstrations of usage and how devices worked.

They set up my TV efficiently. They explained how the TV worked.

My geek squad member was on time, polite, thorough, knew what he was doing, and took the time to answer our questions and make sure we were comfortable with the TV before leaving. Totally satisfied.

The agent set up the tv and connected everything. Then he showed us how-to operate it and made sure we didn’t have any questions before he left.

No problems. Time expected and show up time was a little off though.

Quality customer service and care still exists! The technician arrived within the time window of the scheduled appointment, even calling me when he was about 20 minutes away. I received a thorough and understandable explanation of what was going on with my TV, and also given some recommendations. He also helped me upgrade the TV software and sync my remotes. I am not a tech savvy person, so I so appreciate it when someone who is takes the time to educate me, without making me feel like an idiot. I can always count on Geek Squad representatives to be kind and helpful!

Agents installed my tv and all of my devices and explained things very clearly. they were very professional and cleaned up after themselves.

The geeks delivered our large television and hooked up all extras. Super guys

We have a complicated sound system, old with new, and the sound did not play when Geek Squad set up the new TV. I thought I'd be left without sound while they called out someone else because they weren't figuring it out. But they had troubleshooting conversations, tried different things, and worked at it until they figured it out. And we got sound! They were not giving up! They did a great job, quick, friendly, and professional.