Customer Ratings & Reviews

Excellent service and communication. They were attentive and knowledgeable about the set up and television . They set up the remotes and quickly made sure I understood how they worked. Both agents were very professional and respectful. I would recommend the geek squad very highly.

They were friendly and professional and quick to set up New Tv. They even took my old tv and set that up downstairs.

Excellent beyond words. On time. Courteous and Friendly. Extremely knowledgeable, Customer Satisfaction was their Primary Concern.

Geek Squad is excellent. They made everything very easy. They answered any and all questions. They made the whole experience very pleasant.

The Best Buy store in Waterloo, Iowa installed this TV at my mother's home. She said they showed up on time, installed everything, and carried out the old dead TV and boxes. She was very pleased!

very pleased with the geek squad. person who installed my tv was very polite and knowledgeable

The geek squad did a fantastic installation and programming of one remote for all equipment. They took the time to demonstrate how to use and were available for follow questions after they left.

Mike and David started this install mountain after my move. Scott Adams and Holly Peake finished it with a homerun install. The expertise was equaled by the professionalism. Great Job!!!

The agents set up my 65 inch tv and connected it to wifi and the internet. Made all the necessary adjustments.

The guys were not Greek Squad, but subcontractors. But they were careful and very precise. I can not stand for things to not be in perfect alignment. They were fast and efficient, I was satisfied.

These guys did such a fantastic job for us! Very professional and great at problem solving.

Expert installation- mounting TV and sound bar set up. Friendly and courteous service. Also got tips for optimum use of sound system. Much appreciated!

The Geek Squad installed and set up all the apps for my new LG TV. Very friendly and capable.

The Geek Squad installed and set up all the apps for my new LG TV. Very friendly and capable.

Blake Butler (The installation Tech) was very courtious and very knowledgable

The agents of the geek squad were excellent. Very friendly and very competent. Most techies are good only at the latter not the former.

Very pleased with his services and would recommend Geek Squad to everyone.

The Geek squads agent was fast and efficient in stalling my TV. More importantly, he spent a good deal of time making sure I understood how to use it. He was great.

I can't rave enough about the service I received from Jeremiah on setup of my 3 TVs, Peloton Tread+, and wireless printer, plus installation of an eero mesh network this week! After a disastrous Saturday due to lack of service from Spectrum, Jeremiah outdid himself by rescheduling for the following Wednesday and completing all of my setup in an hour and 15 minutes. He did an excellent job explaining how everything worked and, 48 hours later, everything is still working flawlessly. I wish all service providers hired professionals like Jeremiah!!

Every thing connected, working well before they went out the door. The team was very professional extremely courteous, conscientious and clean. Great customer experience.