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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    The guy was AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were very courteous! The gentleman talked and explained as he unpacked and set up the TV. The only issue was that he did not tell me that I would need a special HDMI cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so much easier to have the GEEK SQUAD deliver and set up my TV. They did a great job and were very pleasant and patient in answering my questions. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. Answered all questions thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. Were careful. Knew what they were doing. Explained everything about the tv. Answered all our questions. Best money I ever spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a GREAT job and were outstanding in informing me how to operate my new tv. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amber was excellent. She hooked up tv, sound bar and vcr. Amber explained everything and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was exceptional and very professional... Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappywithGeek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very courteous, very informative. Just good all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and thorough instalation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken from GEEK SQUAD was so nice and terrific to deal with in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up our tv and taught us how to use it. Excellect service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and did all the connections... They also set up my cable remote to work with the TV... They were on time very clean and did a great job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad new TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my new TV and reconnected the devices that I had for it; excellent and competent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed our Christmas gift TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were delighted with our Geek Squad install. We got a 55 in 4k tv as a gift and they scheduled our install very quickly. The young man called first and when he came in he installed the legs and ran cords through them, hooked it all up and carried it to the entertainment unit. He set it all up so all remotes including the Roku and Fire stick and PlayStation all worked seamlessly. He was very knowledgeable and was not only efficient but carried all boxes away. Very pleased with our service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable and answered all our questions. They went out of their way to help us set up all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install were very professional, polite, and above all they made sure that the item fit well and worked!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was quick and complete. They even showed me how to use it, until I understood. The technicians were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler was EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler connected all my "stuff" to the TV and even put together a mounting devise needed. He was so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake the installer was amazing in every way. Professional , knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely friendly an had great input on the initial setup an offered more information when asked. Very good customer service and care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technician was very professional. He set up the tv and explained the operation. Very conscientious and detailed in making sure I knew how to operate the tv, DVD player and the cable box.

    I would recommend this to a friend