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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 18,776 reviews
  • Rated 4 out of 5 stars

    Install Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up my 65" Samsung tv. Made sure services (Amazon, Netflix, etc) were active and working. Did a quick check on picture dynamics. Answered a few questions we had. Overall efficient and when left had everything working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & Geek Squad set-up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stanley arrived ON TIME, proceeded to assemble the barn door stand then hooked up TV, set it up...cleaned up and left. We were & are VERY PLEASED with everything! YEA GEEK SQUAD & BEST BUY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad that I opted for Geek squad set-up service. The service people were on time, very courteous and answered all questions. No more torturing myself reading manuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was right on time and did an excellent job installing all of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my TV and connected the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my replacement TV and connected the sound bar, quickly and efficiently. They were pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and effective…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed our old tv and installed our new one very efficiently and verified that our cable box connection was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Delivered and set up my TV and did a great job. Made sure it was centered on the stand and was very careful of the product. Explained the TV and how to use the remote. First smart TV I have ever owned so was ignorant of how to use one. Even help me chose the best surge protector to use as I had several on hand. I think they were great and glad I went with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected everything and completed set up. Removed all packaging and the old tv. Everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called ahead, were on time, professional, courteous and patient. Very knowledgeable and performed seamless installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents installed my TV and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional, they worked fast and got everything ready to use, 100% recommended this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond to be helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad removed heavy old TV and set up new Smart TV very quickly. Answered all our old school questions very patiently. Excellent service. Courteous and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tommie Spikes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Wish the Sam was a little better. Picture quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Had a question after they left could not reach by phone text or email, after business card was given to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was polite and installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He programmed my New TV so I could watch it. He was very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home connected, installed and programmed my new 55"TV. They also showed me how to access features easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, Clean Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed my new smart TV arrived on-time, were professional, pleasant, and cleaned up after themselves removing all packing material from my home. I have nothing negative to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Jesse

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was wonderful. Thank you for sending him. He was such a gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS THAT WERE HERE TO SET UP MY 55 INCH TV WERE SO NICE AND HELPFUL, THEY MADE SURE I UNDERSTOOD EVERYTHING ABOUT THE TV BEFORE THEY LEFT, CLEANED UP EVERYTHING. WELL WORTH THE MONEY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The guys were extra careful and made sure I was pleased with their job before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV quickly and installed all the other devices to the TV.

    I would recommend this to a friend