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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected all my devices. Did an excellent job. Very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Installers and Troubleshooters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on a TV stand and made sure everything worked properly. After a few days, there was a problem with the set, so the same agent returned to perform troubleshooting. He determined there to a hardware problem in the set, and he guided me through getting a replacement. The new TV was installed (a different tech was assigned) and it works perfectly. The problem we had was with the hardware, not the installer; it was he who ensured everything would be up to our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are GREAT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They set the TV up and showed me what I needed to know. Very pleasant young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big time football

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is excellent. It's an entry level 75 inch TV, but it's exactly what I was looking for. Geek squad did everything. Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys did a awesome job installing and answering all my questions .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad T.V.Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs installed and connected my t.v. and followed up with additional service quite satisfactorily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work and great attitude.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and courteous. Worked quickly and efficiently and addressed all of my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW SAMSUNG 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING PICTURE WITH GREAT DETAILS. THERE IS NOTHING I DISLIKE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt from the Geek squad did an excellent job at installing my new TV! He was very nice and knew what he was doing and knew the equipment very well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are terrific. They were on time, kept us in the loop on the way over. Both guys were really good with an 86 year-old and equally as good with us. They set everything up, were as patient as we could ever have hoped for, taught us what we needed to know and were really professional from start to finish. Daniel and Jesse.... thank you very much for all of your help and expertise!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Very pleased with the set up!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time & used face coverings & shoe coverings. They set up my new tv & sound bar very quickly. Always a pleasure to use their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and gave us a lesson on how to access all our apps Great job!!! Geek Squad keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert did a wonderful job and he explained everything to me. I would use them every time I have a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members that came were very friendly, patient and knowledgeable. They helped us feel at ease with our new TV and made sure that all our needs/questions were met/answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well trained worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up with explanation of cord connections and choise of channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up my new TV, went out of their way to make sure I was comfortable in operating the syste,. On time with a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and very helpful. He knew exactly what needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Get Squad on you team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new LB C2 65 inch tv and wanted to make sure everything is connected correctly including to my surround sound system. The Geek squad came a did a masterful job of connecting everything and setting up the picture for me. Then gave a nice training lesson on how to use my new smart tv (since this is my first smart tv). Glad to have the Geek squad there to support me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgeable installying new components

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    / Agent was very professional and accommodating. Set up new sound system and DVD player and Apps on my Smart TV and walked me through working these items.

    I would recommend this to a friend