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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were very knowledgeable - professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Agents

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived promptly, a d even gave me an esti. Ate of when they were on their way. Very knowledgeable on the product they set up and even the devices I already owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was on time!!! and excellent!!! He did an excellent job and reviewed everything about the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it easy to enjoy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, and friendly installation! Got to use my new TV right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tvsam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents connected everything correctly and were very friendly. will use them again when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived as scheduled, were fast and efficient, and gone in time for a meeting I would have had to skip. (Had planned to skip but timing worked well.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked up all my accessories. They also took away my old tv. Very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, skilled and polite. Enjoyed the experience, Happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men showed up at our door exactly on time. They were very professional through the delivery, installation and set up. We could not have been more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, knowledgeable and professional. They did a great job and I would recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get a geek to install and explain set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed by a 3rd party not a Geek. He did a good job but was hard to understand. The installation was good, but explaining the setup was a little problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv's quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and all of the required components quickly & correctly. They reconnect and integrated my computer with the related systems. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers set up TV perfectly. They were very professional and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech totally rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely satisfied with the set up and connection of my TV and Roku device. He was on time, competent, and very patient. He did not leave until I felt confident to use my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instld. my new 55" LG fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received very professional, fast and friendly service as I have come to expect when I purchased and Best Buy delivered and instld. my new LG 55" T.V. Now I have to take the time to buy a Samsung or some type that doesn't fight with the LG with the new firesticks. I have to get rid of the Vizio in the adjoining room because when I turn off one or the other than the remaining one will come on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived as scheduled and installation was thorough and well done. All my questions were answered in a polite and professional manner. Hope to get same team for next install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the TV is very nice for the size that I needed. The Geek Squad did an excellent job of install and set-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased with our choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very pleased with our new set. Picture and sound are great, a very noticeable improvement over our old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job but I think the TV does all the work. Save your money and try it yourself. The TV walks you thru the entire set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful in setting up the tv and giving us instructions for operation.

    I would recommend this to a friend