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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Home Delivery and Setup is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and attention to detail. On time delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time (with three of them), they assembled the base, removed the old TV and set up the new one. I think in all of ten minutes I had a glorious picture on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and also programmed the necessary features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were promo and immediately made you feel at ease to ask questions. They were concerned that we totally understood. We were able to contact later with any questions after we were on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY WELL, VERY TIMELY, AND CDC COMPLAINENT, FRIEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS VERY PLEASED WITH THE TIMELY INSTALLATION, CLEANLENESS, INSTRUCTIVE, WORKED IN HARMONY AND CLEANED UP AFTER THEMSELVES. VERY PLEASANT AND ORGANIZED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents got it all set up and explained everything, well pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my life easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat and careful installation by highly competent geek squad personnel. They made sure everything was set up properly and took all the time necessary to train me on how to operate everything. What a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my kitchen appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel and his team did a great job installing my kitchen appliances and giving suggestions on where to hang my range hood. My dishwasher was a little bit of a challenge to install but they were able to figure it out. I really appreciate the care they took to being careful installing everything. My appliances are beautiful. Love how quiet the dishwasher is. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant and programmed our universal remote so easily. He answered all our questions. He did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and they did a great job! They arrived on time and we’re done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific. Set up was for a 90 year old woman who's 15 year old TV gave out. The cabinet she insisted on using was a tight fit. The guys were very personable and patient. Explained things well. She is very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad dId It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was connected and setup quickly. The Geek Squad Representative was courtesy and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Srvc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were responsible, respectful, wore there shoe booties. Very friendly and also very knowledgeable. They were quick. They deserve a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and set-up expertly done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers very carefully removed TV from package, assembled the parts, made connections, and performed the set-up operations to make the TV ready for viewing. Expertly done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 men 2 assemble it. They worked as a team and were done in 15 min. They hooked up the cable and programmed the remote. They took their time and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this twice now, once for a 65 LG on a corner mount. They installed both the mount and the TV. I had them install a smaller TV at my moms house, that went flawless as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young delivery men were so nice and very helpful. They set up the tv, connected everything and then took the time to make sure that I could effectively use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to set up our TV we on time & did a gret job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for the patience of geek squad Alex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the installation of the TV, Alex came back to install an adapter for my headphones. He is such a patient and kind person. He helped me a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality set up. The installers we on time, friendly, and competent.

    I would recommend this to a friend