Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad very helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful considerate young men. Grateful for their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up when they said they would. They quickly setup the new operation, with little mess and great care. I appreciate the efforts they took to set it up. I have physical limitations and I didn't have to do anything. They were in and out within 20 minutes. So efficient. Everything was aet up and operated immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Crystal TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job of getting my new Samsung Crystal tv and my existing components installed. The only thing that was not completed was the ability to turn the tv on and off with the cable remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job from the delivery team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered my TV and performing the setup were very efficient and knowledgeable. They also hooked up my xbox & bluray players very quickly. Super job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sauly Likes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional everything got done all at once from installing my tv and my soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installed my 65in. TV and came back the next day to train m,e on how to get the most out of the set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELIVERED, AND CONECTED.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered and conected my tv , and did a very good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a superb job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Alberto, mounted the TV on a base stand, wired TV to surround sound system, tied both thru one remote. He than ran thru the complete set up with me, testing channels, streaming services, so I knew everything worked the way it should. He was a gentleman and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy who came to set things up and fix some issues for us did a great job! He made sure everything was working, taught us how to use the equipment and made some great suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad mounted my tv on the wall.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice. Knew what they were doing. Were patient And explained things to me. A great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always does a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a fantastic job and I’ve used them for multiple jobs in my house. And OER usual, they did a great job once again this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a pleasure he was a great technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived on time, spent as much time as we needed to complete the job. No problem recommending Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Chris were fanastic!! The geek squad is the best around. DO NOT SEND THIRD PART JUSTIN OUT TO DO ANY OF YOUR WORK....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Professional Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad arrived within the designated time to deliver and set up my new TV. All was done quickly and efficiently. It was a worry-free process for me and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony was the man!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony was absolutely perfect!!!! He did above and beyond!!!! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could we have set this up ourselves? Yes. Could we have taken it upstairs? Yes, but why when you know it will be set up right and in place without hurting your back?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is reliable, third party is not.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen, Dan & Chris I believe, did a great job and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out-flipping-standing installation and set up. The two techs were great. They got everything working, made sure we understood it, and cleaned up everything before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional. Setup with out issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your TV deilery company was great neat clean and very knowledge. Showed my the basics on how to operate the tv, just wonderful.

    I would recommend this to a friend