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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 18,776 reviews
  • Rated 5 out of 5 stars

    Mounting TVI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was quick and efficient. Very satisfied with his work. Nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my TV and set up my Fire Stick. I've had 5 Geeks and they've all been respectful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very happy with the setup and installation of my purchase. The techs did a terrific job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! TV is great and Geek squad did nice job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Josh arrived on time, finished setting up our new TV in no time, were polite and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay to Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian, who set up my new smart TV and WiFi was the best..worked quickly, yet took time to explain everything to me ane patiently answered my questions Brian is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and programmed our new 65" Samsung QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were knowledgeable and efficient. Unpacked new TV, connected all components, programmed the new set and hauled away packaging. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. They worked quickly and efficiently and everything has worked great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the people who installed my TV were knowledgeable and explained things to me so I was comfortable using my TV when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad id the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very politr, fast and efficient. Took the time to show us how to use the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unpacking and setup was great except for one thing - Geek Squad didn't tell me I needed to update the operating software. Seems basic but this is the first tv I've owned in 15 years so they were all old-style. It was my internet provider who suggested the update. The guys were friendly and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was installed quickly and worked fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, Everything was set up and installed and explained. All is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service is always competent, on time, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Work By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did excellent job of installing new TV, connecting all cables and ensuring it worked. Very neat in the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knowledgeable and friendly agents set up the TV and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time unpacked the tv and had it hooked up and explained how it works and goen in 45 mins.happy owener

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech changed the hook-up and programmed the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech re-routed the internet cable and set up the TV very quickly and went through the menu sequence a couple of times to ensure I understood. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they came they mounted the television and all equipment that came with it and made sure I understood and they set up the remote before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek guy was a big help as I am a senior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The volume is very good, which is more than I can say for some TV's Picture is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up tv with minimum fuss and did a high quality installation.

    I would recommend this to a friend