Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two men set up my tv and patiently showed me how to use it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RESPECT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Service. Knowledge, Skill, and Attidude makes the Geek Squad Exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up by Geek Sqaud.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent kept me up to speed on his arrival time, showed up exactly when promised and set up my TV quickly, efficiently and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paid $150 for set up and delivery. worth it! two guys were competent in unwrapping and setting it all up. they took any packaging with them and were helpful with using the new smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and set up quickly and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad set up TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected the TV with ease and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy, and the young man that was with him, was amazing. They already knew the questions I was about to ask and they took care of me. They made the connection process, easy, and they looked around at the other connections to see if I already had what I needed and would not have to purchase anything. They were friendly, professional and they already knew. These guys are awesome and seniors can rest assure that the Geek Squad will have you fully confident that you can navigate your new purchase. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Friendly Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and friendly. Easy install and set up. He even took away my old blue ray since I bought a new one at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was very good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was done easily and very thorough. The tech had difficulty with the remote, However that was do to old cable boxes which have subsequently been replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service as it should be.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, informative, customer service as it should be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service for large sets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would usually go with an private contractor but due to size of TV I needed someone reliable who can handle this job. The service done was normal mount and set with hiding the cables and installing power bridge...I just wish appointments were more plentiful and could have been done on a Sunday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and works great.................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my tv were awesome! They got all my speakers working, linked all of my streaming apps and got them working, and even hooked up my SiriusXM. They did a great job! Very happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your service. The men installed this quickly and earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job. The entire Best Buy experience was wonderful and will definitely go again for anything we need that they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent beginning with T V purchase to Geek Quad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from sales person through great experience with the Geek Squad. Friendly, prompt and completed job in a reasonable time. Very pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for viewing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the geek squad did an excellent job of explaining everything to us and installing all the equipment in a professional manner explaing everything to us easily and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation went well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my T v to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and worked very quickly. Also explained the features of the TV that I had questions about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, I don’t remember his name, was very helpful, easy-going and kind to my 93 year old mother.

    I would recommend this to a friend