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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys new what they were doing and explained well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my old TV and installed my new LG and hooked everything up. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad team setup my TV and all the existing components better than before my initial installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on-point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was prompt, efficient and pleasant to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Delivered and Installed My New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered, assembled, and installed programs on my new smart tv with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got everything running for us. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad placed the new Samsung on our ebony chest and connected all the necessary wires, etc. Works great, so far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rnjoy the geat color amd sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy our new Samsong TV. Sound and color are really sharp. Do not like the new remote control. Too confusing. Enjoyed the Geek team. Took lots of time with us. Very polite & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad gets it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had my tv out and set up within minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Geek Squad did a great job with the setup of my Roku TV. I probably could have done it myself but the extra benefits of purchasing the Geek Squad service are more than worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was expeditiously and professionally set up and expertly demonstrated with a customer oriented demeanor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent set up the TV in my son's room and show us how it works & answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was awesome. Smart, efficient, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek squad. They send out people who know what they are doing and never have to call them for shoddy work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was excellent. The installers behaved very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malik checked everything out and got the television connected and running beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the setup of my new tv. They were very helpful and reprogramed my MIDCO remote for the TV I moved from to my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of my TV by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV in the corner of my family room, as requested, and hooked it up to all my other devices, including my DVD player. It's working beautifully. The only (very minor) issue is that the blacks are so black they wash out very dark colors, like blue. I can't seem to adjust this properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They installed my television sets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek squad for several jobs with my TV sets. They have always gone beyond the beyond in service and made sure all equipment was connected and was working. We bought a vacation home in a different area from a Best Buy that I am not used to working with. This Geek squad was adequate. They did not help me with making sure my speakers were connected with my television sets, even though I bought the speakers from Best Buy also. The price for their service was a little exorbitant considering they delivered & just set up the television sets. I was disappointed with the lack of service for the price with this particular Geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very effecient and knowledgeable in what they did.Well pleased with their work.

    I would recommend this to a friend