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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two guys that came and set up my TV were awesome! They did an excellent job and were very professional. My system sounds so clear and my TV is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was fast and thorough .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for $50 can't go wrong ! The agent was great and did the job quickly and right . Showed me the basics and I went from there because I prefer to know how to do myself !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up team set our tv up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up team set up the new tv and hooked up all are extras….sound bar, dvd player, cable box. They even programmed the remote and showed us how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help in getting things up and running.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents came to put the new stand together and set up my new TV. They were friendly and knew what they were doing. In and out in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome knowledge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought my TV in with care and were courteous. Patiently explained the settings and buttons on the remote. Removed my old TV along with the new TV packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did very good job setting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time---set up tv very well ----explained well---cleaned up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and effeciently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an excellent job hooking up our tv. He communicated very well and finished the job quickly. Very polite and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. They did an excellent job, and quickly had my new TV installed and running. We appreciate the good job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv and explained everything for us, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up at the appointed time, connected everything, took away all the packaging and had everything up and running. Nothing left for me to do except enjoy my new home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK ON!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD JOB!! WELL DONE!! VERY POLITE, WELL KNOWLEDGED IN THEIR TECK!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad techs set up the set in a minimum of time. Very knowledgeable and informative. They were right on time and keep us informed of their ETA. Gave valuable information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job! even though a bit expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a helpful, friendly guy! Hooked everything up as needed. We were very grateful. And best of all everything still works! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gurus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was quite professional and thorough when hooking up the television to my existing surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected to all my other devices including receiver - sound is phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech was very punctual and personable. I was.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived Saturday and installed the tv using my existing mounting bracket. When I visited the store a few days earlier it was recommended I purchase a new mounting bracket in case the existing one wouldn’t work. I was assured the new bracket would be delivered prior to the Saturday installation. The bracket didn’t arrive until the following Monday. I have the new bracket, unopened and need to have it returned for a refund. Any suggestions?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55' Samaong tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is the best thing that has happened in my life love the size and picture quality should have done this a long time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was friendly, considerate, polite and knowledgeable. Can't ask for anything more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SET UP TV ON STAND IN MINUTES.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAME HALF HOUR LATE. CALLED. FINISHING UP A JOB. THEN PARKING ANOTHER PROBLEM. FINALLY. SETUP TV ON IT'S STAND. CONNECTED MY CABLES, SET MY MAGIC REMOTE, AND CLEANED UP. ALLINALL A SATISFACTORY JOB. WILL USE GEEK SQUAD AGAIN IN THE FUTURE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was quite helpful in correcting my mistakes setting up myself

    I would recommend this to a friend