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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and knowledgeable, the team answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived as scheduled and were very personable. Installation was done very efficiently and all trash was carried away. Appreciated they wore footies on my new carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mayer tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv delivered and set up quickly and competently! Friendly and excellent explanations of all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and mounted my receiver, and projector, and set up the whole theater room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation with schedule for wall mount.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team set up my TV, and I realized I would be better with wall mount. We rescheduled for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service man was very helpful, knowledgeable.answered our questions and offered solutions to concerns. had the materials to change our original set-up when we needed to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding geek squad work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great part of the membership. Professional and courteous installer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper did a great job installing my LG TV and helped me with various features. Only problem I had was getting someone to come out to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my T.V. quickly and he was on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and simple…great job! Tech explained TV setup and functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very friendly, showed up on time, set up the TV and showed me how to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose did an excellent job connecting up our TV. Appreciated the updates as to the time he would arrive as well as his advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up our new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who set up our Samsung tv did an excellent job of explaining how the new tv and remote worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ruth

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Richard, came at the appointment time and did a very good job installing a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great to work with. He explained everything clearly and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply perfect delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were simply great. They unpacked and set up our 85" tv, took out the old one, removed all the boxes and packings quickly. They set up the TV, including all the internet connections. This involved moving the large fireplace that the TV sits on, rerouting the electrical cords and making sure the (old) amplifier works. They showed us how to use the remotes, so that when they left we were comfortable with all the new electronics. They went above and beyond the expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was excellent and showed how to use the smart TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unboxed my television and set it up nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad Members Were Very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I decided to have the Geek Squad set up and connect our new smart tv with the new sound system from Samsung along with paring the remotes. The Geek Squad members were very knowledgeable and professional about their work and very fast in completing the service. They explained all details and operation of the equipment. Myself I was very happy with their service as being in my 80's I couldn't be more happy than to have a service available like the Geek Squad to do the lifting and set up of my 65" tv and our sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Connected My TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected both of my TVs and made sure each one was properly connected to my satellite service. They get a 100%from me.

    I would recommend this to a friend