Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad does it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up new 4k tv, showed me how to use everything. Removed my old tv, he was very neat! As always geek squad is the best. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Guy Knows What They're Doing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective Efficient fast Friendly & Knowledgeable. Great job. Tha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, like a military operation, in and out everything working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that setup my new tv was OUTSTANDING,knowledgeable about the product,and setup everything that I needed,He is truly a terrific asset to your company....Well done !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny and Cussing Free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were outstanding. They set everything up and programmed everything. Then, they taught us how to use everything. They were patient and their knowledge and expertise was worth every penny. Hours of frustration saved if we had attempted the job ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvs on the wall

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 5 TVs mounted on the wall and they look amazing. No ugly wires hanging, Great service and set up. What else is there to say, we are happy! Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up of 60" tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek team were very courteous and professional. Answered all my questions and offered pertinent suggestions. They returned when asked to add not completed app... Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Quick and easy--and most helpful. Polite men and cleaned up afterwards, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tec

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tec was very good spent time making sure that everything was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good tectnitions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrival was right on time by a very knowledgeable and courteous person. Took time to fully explain the problem and correct it to our satisfaction. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the new technology, we had Geek squad deliver and set up TV for us. Cameron did a great job. Would use him again if I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Customer Service!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only installed the TV, sound bar, etc. But also all the settings to use our cable control! They tested everything to make sure it worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and went right to work. Had our TV and sound bar installed quickly and efficiently. Explained how everything worked. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need audio/video install? Call Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad reconnect my HDTV while fixing existing components - they were thorough, professional and even moved my cable TV connection when Spectrum didn't show up. A great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional people mounted and connected my TV. Also, showed me some of the remote features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were GREAT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Friendly, knowledgeable,and patient! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time courteous came in with everything he need for the setup Hooked up all my streaming devices Took garbage away with him. Kudos to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you cannot do it yourself, use Best Buy Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, courteous, and willing to help me change where he installed the TV and move another TV elsewhere in my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home installation - wall mount TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous, on time and great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, and great work, very well done! I'm glad I used the service, as there were cords and connections I would need help to do. Got done, quick by Geek Squad.

    I would recommend this to a friend