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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad cleaned up my "rat's nest"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in, set up the TV and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The size of the TV made it more practical to pay for them to come assemble install and take the box with them. It was worth it. They gave me tour of the TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the equipment that we purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our DVD/Video player and took the time to show me how to operate it. I have had no problems with it at all. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Made Life Easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew did a great job! Will definitely take advantage of this option in the future...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up! took the old, left the new! Great service and advice, asked questions of i needed help. Good experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team moved my older TV to different room and did an excellent job if installing the new TV and providing education on how to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job but there were some issues I had to fix myself after he left. I couldn’t use my remote to turn on & off and adjust volume. I fixed the issue by simply moving the tv back a little but had to get help since it was heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service assistant was efficient and very helpful in setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV Stetup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my new Smart TV, brought it in and set it up. Gave me clear detailed instructions on using the remote and adding apps. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men were very helpful and knew what they were doing. i would call them again, they did such a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who brought my new TV was personable and knowledgeable. He wanted to assure my satisfaction, answered all my questions, and overall was a great representative for his company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed were very knowledgeable and helped us with connecting all our devices and demonstrated how it all worked together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was polite and they Installed the TV quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were so professional and personable! Highly skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad technicians to the great job and setting up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS EXCELLENT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT CONNECTED EVERYTHING TO THE TV. IT IS REALLY GOOD AND EXCELLENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and training. On time and efficient with the set up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpful and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technicians. They arrived on time and completed the job quickly. They had positive attitudes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom and sister had high praise for the quick, expert delivery, unboxing and setting up of Mom’s new TV. Was worth the expenditure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install a 75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom was efficient and capable did a great job!!! Couldn’t ask for a better result!

    I would recommend this to a friend