Customer Ratings & Reviews

the agents did a fine job of installing my tv and components

They did a great job connecting my new tv to all my devices.

The agent’s set our tv up and programmed it. They also showed me how to use our first smart tv.

The agent did a good job of setting up the tv and explained all the options

These two guys were very affable and very knowledgeable.

Geek Squad did a great job unhooking our old system,something I wasn’t looking forward to doing!They connected our new tv and sound at easily.

Geek Squad mounted my new TV exactly the way it should be. Set-up my channels and it's working great!

Very friendly Geek Squad who answered any questions we had. Gently took out the 65 inch 70 plus pound tv out of box and placed the tv stands where it fit the table perfectly. Helped in setting up the tv so we could watch cable service tv stations. Helped with understanding the tv remote functions and helped with also setting up the universal remote. Arrived on time and gave us a courtesy call 15 minutes before arrival.

Roland was tremendously helpful and knowledgeable. The best technician I have ever had from Geek Squad. He was super friendly and explained the steps while installing my TV, as well as walking me through the new remote navigating the channels. Linda

Total Tech delivery and install was an exceptional benefit of being a Total Tech customer, professional and quick.

The guys who set up my TV were very professional, on time, and friendly. They offered advice on getting the most out of my purchase, and tips they had learned along the way.. I enjoyed their company,,

I bought 3 TVs from Best Buy, and I wanted 2 mounted in the bedrooms, and the 75" set up in the AZ. Room, I hired the geek squad to do the work, the guy came out and did a GREAT job, everything was mounted and looked and performed great, the guy was very knowledgeable, and made me feel that the job would be done and done correctly. Everything was setup and works great, he even installed a sound bar with big TV, I recommend the geek squad for all your set up needs, there a little pricy, but you get what you pay for.

Purchased the in-home Geek Squad setup for my new 65-inch TCL TV. Worth every penny…they did an amazing job! Helped educate me on the product & had the TV installed and working in 30 minutes. Customer service at its best!

I highly recommend using their delivery and installation people. Your purchase will be speedily set up and experts will be on the spot to answer any questions or deal with any problems. I also found that it was most economical to load your old TV into your vehicle and take it to your local Best Buy to recycle for a nominal fee.

Hook up was very fast and tech informed me that I could improve my picture by calling Direct TV and ordering a new receiver. It worked!!!

The Geek Squad arrived as scheduled and went right to work. Our set-up is complicated because the TV is wall mounted with the wiring going through the wall. They had to get a different mount to fit the spacing of the studs, but got the work done without a problem.

Set up team was knowledgeable, on time actually beat the text notification telling me they would arrive soon. They were very professional and completed set up quickly.

Team hooked up my TV removed the old one and I was good to go… also synced all my Sonos to new TV.

The Geek Squad Tech came out to reset our new remote for my new Onkyo receiver. Fixed it in no time explained what happened and showed us why. No more remote control problems. Great job.

Unpacked and set up my tv without any trouble. Hooked up all my connections and set up remotes.