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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great TV, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 77” TV is amazing. Our agent Brian McSherry was very thoughtful, careful and thorough when installing our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and precise crew. Done quickly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came on time, unboxed, affixed the stand, antenna, and set up my new television. This may seem like a no brainer but these sets are very heavy and if you drop/crack the screen it would be a disaster. I felt the price was well worth the peace of mind. Also the technician explained everything about the equipment and let me know about getting a better surge protector with a line conditioner - I would have plugged it straight into the wall at the risk of damaging an expensive television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv excellent installation very professional. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad install was awesome. The guy I had (Matt) was the best and very attentive. Mounted it perfect to my furniture and totally showed me how everything worked. Worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed/hooked up TV, Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service. Courteous, friendly. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad launches us into SMART TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly and tech's spent the time and were very helpful in getting us on track with a "smart" TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad provided hassle free set-up of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad met expectations. Delivery was on time and the two gentlemen worked together efficiently to set-up the TV and answered any questions I had. One recommendation would be for the technician to explain the set-up options he chose by and why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really did a great job setting up my new TV. They did not leave until I was familiar with all of the new features this TV has. They were extremely helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, efficient, and helpful. First time for me to use this service - highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech thoroughly reviewed all of the potential causes of the constant buffering and was able to mitigate the problem. She also made se eral recommendations if it occured again. She was well informed,polite, and professional. Our streaming services have imoroved dramatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad installation and set-up of 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent (Jason) was prompt, very knowledgeable, and efficient in installing and setting up our 75 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set up my tv, and showed me how to view Hulu, You Tube, Net Flix, etc., he was very knowledgeable about Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on setting up the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy knew his stuff. He set everything up quickly, and showed me how to operate the remote. He also programmed my Xfinity remote to work with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I arranged for Geek Squad to setup my 55” TV. The gentleman from Geek Squad made sure my TV was completely set up from the picture, settings, wi-fi connection, and placed on my TV stand. He even showed my son how to use the TV features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks like you’re seeing the people right in front of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad for my computer and now we signed up for the TVs also. They arrived on time, connected three TVs for us and answered gall our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home tech great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the guy was great & explained step by step what he was doing so I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that visited my home to install the TV were very professional. Went out of their way to make sure I was fully comfortable with the operation of the TV before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained operation and set up. Very well informed.

    I would recommend this to a friend