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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    installed my big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did exactly what i asked they were very professional , i would highly recommend the service it was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never install my Home Theaters w/o using Geek Squad. They guarantee all of their work....they do it in half the time and they explain any and all features of your new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS made it happen quickly, efficiently, and on tim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge is power: GS quickly and efficiently got my new TV up and running using knowledge I do not posess. Great value for great service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers wrer very neat and knowlegable. They setup all of our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks were absolutely wonderful…excellent job…totally exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys! Did a great job getting the tv and everything setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that they forgot to give me my user Manuel, but I found it.They were so nice and helpful , they can connect anything from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unboxed the tv and set it up very quickly and removed the old tv with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sit back and watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a DIY guy — 72 years old — I can’t tell you how satisfying it was watch 2 squad members unbox, mount, connect, demonstrate, and take the empty box away — living large with Total Tech — will be sad when my plan renews to the lessor Total plan but if I’m understanding the changes I can still pay a little extra for installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service. Carried up stairs !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were considerate with shoe covers before they entered the home and carefully hooked the new tv up to the proper things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live up to their reputation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked fast and efficiently. Friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad fast and efficent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what an awesome service.geek squad member set my equipment up fast and clean.fully explained how to operate my tv and blu-ray player.what a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defintely well trained and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time, they were very skilled and careful not to damage walls when they were accessing the cables that needed to be replaced behind my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup 56" and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members are all polite, experienced and work in a professional manner. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by your staff. Professional knowledgeable workers. Everything in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and well done. What every person is looking for, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered my tv, got it running and took away the old set. They did a great job of setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys delivered and installed my Samsung TV very well. No problems encountered and everything went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an Excellentj job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unpacked and set up my Sony 950G TV quickly going through all the necessary steps to progam it to my tastes. They cleaned up and took away my CRT TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, Professional, Courteous, A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you're spending a grand or two (or three) for a television, add a C-note and have it done right. The crew arrived exactly on time. They were courteous, professional, respectful of our home. They took the time to explain the features and benefits. And left the installation site spotless. Great ambassadors of the brand.

    I would recommend this to a friend