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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 18,776 reviews
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out not only hung the TV, but sat with my husband to discuss and show him all the bells and whistles of our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installed - great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were professional and did a great job installing this tv. Definitely would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treatment! Avery was prompt , knowledgeable and returned to install our comcast upgraded box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Brown who instaled our tv was just great. He was on time, extremely pleasant and well informed. Installed tv, cleaned area after installation and answered all questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to 2 devices. The tv set is working very well. The picture quality is excellent! Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a beginner of streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came were very professional and nice. The man who set up the TV in the living room explained everything to me and demonstrated everything which I needec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malik and .brandon? Did a wonderful job. Very happy with the professionalism and making sure everything was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Efficient. Outstanding job, worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install on stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fine, clean and quick. They even offered to remove the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father and Son team installed my 77" OLED quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The father and son team who delivered and set up my new LG 77" OLED tv were great, they connected and tested my components and made sure everything was correct before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected speaker from rearranging tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to our house and installed center speaker and optical cable to connect to our stereo, but and blueray . sound is GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, our “Geek” was Tony. Nice informativ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up 65” tv with sound bar. On time, efficient, informative, professional and personable. Was great with communicating when he would be arriving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from Donald! Very professional! Explained everything! Install went great! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install and quick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem!! Very good and professional, No complaints at ALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart TV I’ve ever had; clear picture, very reasonably priced, and not heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my new tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected it to all my devices. Everything works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & expertly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew! They showed up on time, called me through out the process. Professional all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spectacular sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for sound systems before purchasing the Samsung. Most of the other systems would have cost me in excess of $400 to $600. The Samsung delivers a superb sound for $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and get everything working and showed me how to use it!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and ensured that all was working and that we understood how everything works. The agents were great representatives for Best Buy.

    I would recommend this to a friend