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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up my new tv running through my new receiver, I was having trouble found out we had a bad cable . he got everything running great. worth the money ,saved a lot of stress..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issue TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert, profesional service from Geek Squad tech. TV was quickly and properly installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I got a great deal and set up was great. They arrived on time and made sure I was happy before they left. I bought the TV for my bedroom and love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer and installed my new T. V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the work done by the Geek Squad, especially how they went out of their way to make sure all of my requests were completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer very qualified.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very professional and courteous. He answer all our questions and the TV works well without any problems. We couldn't have installed it on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TECK did a great job, u need more workers like them, they were professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed and both sets and connected to various outlets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad in action!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were well prepared and asked all the right questions to properly set up my TV to meet my viewing requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick did a perfect job in installing our 4K Samsung smart TV , connected it wirelessly to Netflix & Amazon Prime and made sure we understood how to use the various features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very courteous and patient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and receiver quickly and neatly. They also "cleaned up" my rat's next of wires to my system. I recommend them highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed the installation professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his colleague showed up on time and showed us how to use our new TV. We had a great experience and to our pleasant surprise the TV has adjustable legs. They showed up on a snowy day and did an awesome job. I would definitely recommend purchasing the Total Tech Membership it's definitely worth it. Both Chris and his colleague get a 5 star rating for their tremendous service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from the two Geek Squad members who set up our new TV and hooked up Roku to our patio TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and UTube TV device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding knowledge, and set-up expertise.xxx. x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an Excellent Job on the setup. Very Clean, guys were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out did a great job. Everything went well, they were very polite, and efficient. Cleaned up when they were done, and very informative, as to the workings of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a magnificent job very pleasant and nice to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent set up, connected our Vizio TV and was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff was excellent. Very friendly, kind, professional , knew just how to set up and explain how to use the TV and remote. Thank you for making it very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service new tv works works great to bad the first one did not

    I would recommend this to a friend