Customer Ratings & Reviews

The agents were on time professional knowledgeable and helpful

The agents connected everything for us and were super professional. Showed us how to use all before they left

Excellent picture and sound. I do have some questions about the operation of the T.V. which I will review with Geek Squad separately from this review.

Hooked up my equipment and made sure everything worked properly and made sure I understood what to do

Friendly young man and woman who quickly installed my television. From first notification to completion approximately 45 minutes.Will use Geek Squad again,

setup people were efficient , knowledgeable, and professional and right on time. I didnt need as much as I thought since the tv fit on the stand that I had nicely.

The Associates arrived on time, were very courteous, and were very careful not to damage the new TV or the furniture. They took their time to explain the features and operation of the new TV and cleaned up the packaging.

Excellent and friendly service! We really enjoyed meeting the technicians!!

Great service!! The technicians were on time and set up my tv and tv stand together in an hour!

They did good job of installing the TV. they tried to set up the headset we purchased but it was the wrong one. I exchanged it and call the Geek squad that did the TV but they never came back to install the headset.

Alex did an excellent job of setting up my new TV for me.

The guys who brought the TV installed it and set everything up perfectly. Great service!

I Installed two 75" TVs myself. I got total tech to get the 85 installed. Samsung arrives with a built-in foam base for mounting the tv stand. Installers did not see Best Buy's own online installation video. I supervised the installation. The value for me was they lifted the unit on my TV table. I recommend techs watch TV-specific installation instructions. I recommend total tech for the additional warranty return time period.

Two man team delivered and set up Roku TV in less than 30 minutes. There was no wasted motion, no fumbling around, just quiet coordination by two men who knew what they were doing

They brought my tv the day before Thanksgiving and when it arrives, they opened it and it was broken. Instead of waiting until the next business day, they stayed over thier schedule and went back to the store and picked up another tv and delivered and set it up a few hours later. I was vey appreciative.

The two gentlemen who came to hook up the new television were very professional, prompt, knowledgeable and were patient in reviewing everything with me.

Great picture for a small TV. OLED is the best quality picture - well worth the price. Highly recommend this 55’ TV

The agents did their job, but unlike th apast they were not consultative, rather justdid the job and left. What I liked about Geek Squad was the way they explained and advised customers. That was missing , but the no complaints on the job, just the experience

The agent set up the tv and make sure the tv is properly working and clean up any mess they made before leaving my house.

The agents discussed my network and plans on using my TV before they did anything. After fully understanding my needs, they went in the TV and set everything up. Being done too fast to follow, we discussed how to get to where I need to go, if I need or wish to make any adjustments. They were neat, quick and professional in all they did and completed the setup in less time than suggested. When I need it again, will definitely use it again.