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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    Worth Every Cent !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed by Earnest and he was amazing. He called before he arrived and he followed all safety protocols. He was so patient and guided me with the use of the TV and even helped me set up a yahoo account on my phone. Earnest was personable, very precise , neat and did not rush out the door until I felt comfortable with my new TV . I haven't had a new TV in many years and he took the time to explain it all . I would highly recommend his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and setup or TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent job. Answered all our questions and spent extra time with us on the setup. Fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installatiom was quick and the specialist was pleasent to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV setup - Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in home Tv service was great, guys arrived on time, were very professional and completed the job in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great, fast, and fun to deal with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, unboxed my TV, unhooked my old TV, reattached all wiring and assembled the TV and stand. Set it all up and voila, it was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that installed our tv we're very professional, knowledgeable, very patient. They answered all our questions and gave us instructions before they left. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with geek squad service and repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and provided wonderful service quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect Services are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents delivered, mounted, and set up my Smart TV. They help me download and set up additional Apps to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did my installation in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Smart TV so glad the Geek Squad hooked it up and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional and quick setup. The setup team was on time and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician is very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted more instruction on operation snd how to change settings like sound bar has too much background noise. The other TV moved closed caption on and have been unable to delete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad tech. Jacob was excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all the electronics to the TV and he made sure everything was working properly.. Jacob the Geek Squad Agent was polite and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Delivered as scheduled. Fast and friendly. I will recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pelon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent it set it up the TV with all the particulars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They crew did a really good job setting everything up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad personnel top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek technician was terrific! Very adept and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer support, techs were quick and thorough with the work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed or TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except, we were missing the TV remote. We had a Firestick but then realized that we needed it for an upgrade date. All good though, after having to purchase one separately.

    I would recommend this to a friend