Customer Ratings & Reviews

He did a great job setting it up and activating icons for our long standing but largely unused Netflix and Hulu accounts. He also set it up so we could access legacy VCR and an Xbox that was used to play DVDs.

They helped me with downloading Netflix and Amazon Prime to my television. They also explained how easy it was for me to use these features.

Set up television set and components in timely manner. Recommended newer second generation Contour cable boxes installed the following day by a cable technician. Outstanding results.

Installation was quick and expertly done. Cleaned up and made sure everything was working correctly.

I purchased the large screen TV installation and the Audio setup together. I have a new 55" 4K HD Sony TV and the 4K DVR and 4K audio system to replace my older TV, DVR and Audio system. Already having my Best Buy Total Tech Support coverage I only paid $49.99 for the installation and replacement of my old TV and DVR and $49.99 for the new 4K Audio setup. That made it very easy for me as it would have been very difficult for me to do this myself. They sent out two people to get it done. I'm very happy with the service rendered and this purchase.

Geek Squad delivered and set up my new TV in guest room. I usually do this myself but I'm unable to do this right now. They came on time and set us was done in less than 30 minutes. Only downside was that delivery window was long... They did come in at a good time for me though and did give me a courtesy phone call to advise they would be at my house in 30 minutes.

This was a SUPER challenging setup. There was NO way I wanted to tackle this on my own! The Geek Squad did an AMAZING job.

I am extremely pleased with my tv, the picture and sound is fantastic. It was installed in my family room, I enjoy watching movies and sporting events with family and friends.

Spencer kept me in the loop. He notified me he's running late and gave me an up dated arrival time. Spencer was very friendly and worked fast. He kept the place clean. He made sure I knew how to operate the remote.

The service technician that installed our new tv was very exceptional. Knew what he was doing and did it quickly and efficiently.

The gentleman who installed the TV was very professional. He was very pleasant and not creepy like some guys you have to let into your home. The install went great.

AGENTS WERE PUNCTUAL, COURTEOUS, PROFESSIONAL, ABSOLUTELY THE BEST SMART TV SET UP I'VE EVER HAD.

Best Buy sent a knowledgeable Tech to my home to explain and set up my new Sony. I enjoy TV a lot more now.

The two gentlemen were awesome! They did a great job and were friendly!

Geek squad did a phenomenal job setting up my TV. They were on time and were very professional. Cleaned up after as well. Will definitely be using this service in the future.

Mounted TV and set up my Roku for me and made sure it was working.

techs were great - arrived on time; very professional; completed task quickly and accurately

The tech knew what he was doing. He attached all my components to the three new sets, and hauled away some dinosaur sets I couldn't wrangle through the front door.

Having the geek squad to install, the TV was well worth it.

There were two Geeks who came and set up my TV. Both were courteous and professional. Justin gave directions and information that was very helpful. Excellent service.