Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 18,776 reviews
  • Rated 5 out of 5 stars

    The two guys on the geek squad were extremely gooo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very knowledgable and as helpful answering our question which were many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks do great work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job! Guys courteous and very nice. They made sure everything was in good working order and answered all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my T.V. quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my T.V. quickly and efficiently. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service techs are great. Very friendly, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my TV quickly and showed me how to navigate the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and sound bar. Meet my all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installation by Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man in charge did a very nice job hooking my 32 inch smart tv up for me. I was very pleased with how it was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working TV! Thanks Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was patient and fabulous! Knew what he was doing and able to teach me what I needed to know to enjoy my older TV to the fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 65 Inch TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents delivered, setup all attached devices, tested the TV and verified that everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install Team was very efficient and knowledgeable. They explained everything about the new TV and setup with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad contract

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was careful, efficient and helpful. I am glad I had the Geek contract to have it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    came on time (even early)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional had all the tools they needed. Told me they could use original mount so I could return themount I had purchased. They were wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific at home support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High tech knowledge and value-added responses. He instructed me well on the use of the TV and was patient with my set-up in the home. It can be difficult where I live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad team did a beautiful job with installing our flat screen tv over our fireplace. They were courteous and professional and made sure there were no wires to be seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service in TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were excellent in setting up my TV Professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank heavens

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God send i just sat back and 5hey demoed aftet set up I have the year round tech upport has saved lots of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up very helpful during my recovery.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV where my wife wanted it and made sure she understood the remote usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a very senior citizen and it would have taken me 2 days to set up my TV and this crew did it in an hour and the set was perfect. Also gave me some tips to look at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjusted my remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was punctual and solved the problem I had with the remote. He instructed me on how to use it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy who came to the house today was great. He really understood our system and got us fixed up perfectly.

    I would recommend this to a friend