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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an awesome job. My husband and I were extremely pleased. Normally we do not have items installed but we were glad we did. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 INCH TELEVISION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD CAME UP AND HOOKED IT UP THROUGH MY KLIPSH SPEAKERS AND IS EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job attempting to maximize the picture quality after install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set up our new 70 inch TV. They also attached our DVR and cable boxes so we only need one remote control to operate all of our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from geek squad delivered, mounted, installed, & connected my TV to Google They were awesome and their support was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service can't go wrong with geek squad. they get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William and his crew were nice and did a great job. Had my new tv up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers had great communication, arrived on time, set up the TV and all components, and explained how everything worked. They did not leave until I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The showed up on time. They were efficient, knowledgeable, Helped with placement suggestions. Very pleasant even though it was the end of the day. this was the 2nd time setting up a TV and I would definitly use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up and connect was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek squad deliver , do the set up and connect is the best worry free way to handle this size TV. They were on time efficient and informative . Money well spent !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv & sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on time installation of new Samsung TV & sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV (What a pleasure)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Technician Kosta Kontovas was a excellent technician. From the time he called to inform when he would arrive, to setup, cleanup and detailed instructions on how to operate my new tv and sound bar. What a pleasure it was to have a technician who was professional and who cares about the customer. He is an asset to Best Buy. He saved us from never ever using Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is always great, Install and learni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my GeeK Squad technician named, Riley. He set everything up to our liking, and then taught us how best to use the TV and Sound Bar to its' best use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service… very professional and answers additional questions while here… they were fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gert an A+!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents placed the tv where I wanted it, completely set it up, explained the remote to me, and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, helpful, efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He and his helper kept me informed as they travelled, unloaded and set up the tv expertly and instruct us and demonstrated the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician. Also very personable and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was set up by the Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came and set up my TV. He also showed me things on my new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery. The man was very helpful. He set up the TV and the settings for a perfect picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 40” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Geek squad guys were very efficient & great to work with.

    I would recommend this to a friend