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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Answered all my crazy questions since I have never had a tv mounted on the wall before. Made things for me so much easier and I love how it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was really polite and knowledgeable. He also told me that my cable box was out of date and I would get a better picture after I got new box. HE WAS RIGHT !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocky and Ed did a terrifice job in mounting lur heavy 60 inch TV. They were friendly neat and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best. Exceptional. They are in and out si fast. Best service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enabled Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices with much satisfied expectancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it hooked it up to all my devices. Recommend higho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who set up my system were extremely professional and worked to make sure everything worked perfectly. They then showed me how to use the system. Perfect!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an awesome job. No complaints here. This is the third tv they have set up, great job each and every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and Martin did a great job installing my TV and setting it up. It looks great. They also tucked/hid the wiring. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad Rick and Julio, did a outstanding job. Super friendly, very informative. Showed us how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs that delivered TV and set it up were friendly and professional. It was obvious they do this daily. The Geek Squad service is what led us to purchase from Best Buy. Highly recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Select Serie 50"4K HDR10+ Color Flat Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was polite, efficient and quickly installed the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just spent a lot of money on your TV and you don't want to go to the hassle of putting a TV mount up pay these people to do it it's worth it and if it messes up its on them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have the TV checked on delivery to be sure there are no issues and having to transport back, etc. so this seemed to be the best option. They were very professional, unpacked it and set it up and offered to review TV features, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job! They were polite and professional!…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was awesome and highly recommend! Best Buy always has excellent personnel and they are so efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new Samsung TV in. A professional, helpful, caring way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A complete job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in took care of everything and showed me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept me up-to-date on what he was doing while connecting the flat screen T.V. and sound bar. Explained the remote thoroughly and gave more than one opportunity to ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From arrival to unpacking to installation to departure , 20 minutes, filled with information. Remotes adjusted. Cordial and obviously competent technician.

    I would recommend this to a friend