4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    Use Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time i made a purchase of a TV and Sound bar and had Geek Squad set up everything for me. Ramon was excellent. He came first of all and covered his boots with a cover because it snowed which was quite a surprise to me. He made some adjustments and picture and sound was great. He explained everything to me how to use the functions. He did not rush, he made sure I understood, everything, I'm a senior and I appreciate him taking his time. He's a plus to your company. Thanks Ramon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and knowledgable. Attentive to iur needs & prefeteces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation by the team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knowledgeable and skilled agents. Thanks Geek squad for the services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and setup were done very well. Pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JuJu ig GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JuJu was so great installing our TV and sound bar. He was professional, efficient, and kind. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was able to mount my tv efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous, knowledgeable, and set up my tv very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost for a 85” tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors are great, professional and friendly. The tv is heavy but not crazy, it’s more the large size makes it difficult to handle. Let the movers handle it so if anything breaks you’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and speedy Techs, Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marcus the Geek was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered all of my questions and gave me several helpful hints. He was very knowledgeable, helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS SE UP MY TV QUICKLY, EVERYTHING WAS DONE IN A FAST AND EFFICENT MANOR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the delivery and set up of the TV. The whole process took less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Polite, courteous, efficient, knowledgeable, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very fast and efficient and helpful. Would definitely recommend the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not expect better professionalism. Seamless service and careful mounting without any hassles. They came prepared with shoe covers as they had to head into our bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up our 2 tvs and sound bar very quickly and like a pro. Made sure we were happy and even carried our old tv into the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got myy tv going in minutes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so helpful in getting my tv going in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William and his teammate installed the tv in a professional manner and it was up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed set up on tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my tv and connected to cable box before leaving. They made sure tv was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy purchase a breeze

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the purchase and installation.

    I would recommend this to a friend