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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 18,776 reviews
  • Rated 5 out of 5 stars

    Best Buy purchase a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the purchase and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV & Soundbar perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were professional, courteous & installed my tv & soundbar quickly. Explained all the features on the smart tv thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was fast and efficient!! They made the setup of our new C1 a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than half-an-hour, Geek Squad had the 65" LG-C4 unit set up and operational . . . including connections to an existing high-end sound system and installing online subscriptions. Flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service is priceless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and took the time to explain everything. I needed help understanding how the new TV and remote would work once I got rid of cable. It is a great service. I am elderly with no one to help me. The delivery, set up and assistance was essential for me. I could not have gotten a new TV without the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Receiver connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a fantastic job hooking up my receiver, tv and roku to the best possible subs for sound and image. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was excellent all the way around. very friendly and on time even early if you can believe that. removed old tv set up the new one and explain every question I had. very good to work with and I was happy with there work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, well mannered overall great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fact the tech guys that delivered were so knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did great job and cleaned up the work from an installer that was there a couple of weeks before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your crew was very professional and courteous and did an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of 65 inch TV was done expertly. Called tech support to set up roku and had a very competent tech on line. Solved problem in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring system trench support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was very polite, knowledgable and on-time. He was very helpful and helped trouble-shoot a wiring issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is awesome! i just wished the tech would have took his time and showed me the remote fetures more but i figured out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered snd set up my TV in a very professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the installation option and am extremely pleased with the service. Adam is a highly qualified technician and very pleasant/courteous. A true asset to your organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intalation of new tvgr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they arrived on time. They were very knowledgeable, courtesy and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top reviews for installing and setting up my new TV and showing me all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FABULOUS! VERY CAREFUL, Set up excellent, service super,great job❤

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just delivery not system integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physical set up was good. Neat job, connected all wires, did the set up to internet. My system was set up as a home theater by best buy , magnolia service years ago. My expectation was that this new tv would be fully intergrated into my system. That was not done. I was told there is a way the tv smart function can feed to my receiver, but they didnt know how to do it. I upgraded from standard delivery to tv connect to have these things done.

    I would recommend this to a friend