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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase but even more please with the installation and advice provided by the Geek Squad who came out to mount and connect everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very cautious with N95 masks. Maintained distance . Very adept at connecting new device and linking to Logi tech remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt friendly professional installation and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! Very professional, knowledgeable and friendly. They setup everything and explained how everything works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were relatively quick and did a good job. had issues connecting old dvd player but recommended i get a Sony adapter ($30). that was what it needed. Friendly & helpful. easier than figuring it out myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and made sure that each of the separate components worked and showed me how to access them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys really know their stuff. Very helpful to on showing us how to use our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do to an illness had Geek Squad resetup my entire Home Theater. I have a 7.1.2 Atmos set up. All speaker wires were run neatly. Most important everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cbeck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came was very nice and knowledgeable and set my television up with ease !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy and saved my back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got this install. Tv was too big for one person. And Geek squad had it up and running and connected and set-up in no time. So much easier then doing it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend that you use the geek squad to mount your tv they are so nice and professional I always use the squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New tv was installed and set to our specifications. Tech was very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All questions were answered to our satisfaction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was set up and placed perfectly. The Geek Squad also took their time explaining the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very efficient! Super nice too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got the tv all set up and showed me how to do it myself. The Best Geek Squad ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my Tv. Set it up completely. All that remained was to watch the new tv!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for Alan's patience. Took his time and did a good jobl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad as perfect, they were professional and friendly! I am a newly widow and I need help, I appreciate the Geek squad tremendously! ❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient, personable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient, personable, and knowledgable. I am happy with their service (delivery & TV Connect. And, so far, very happy with the product. I will definitely purchase at Best Buy again, and... if necessary use the services of the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was capable and did what he could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did not mount tv as stated. The service was just to make sure existing tv worked properly with new Bose Sound Bar. He checked to confirm sound bar was connected properly (it was) and then he worked with cable remote for at least 1/2 hour to get the best sound possible. The tv is 7-1/2 years old so does not have the ability to sync properly with components with newer technology. The tv sound is now better than it was, but still much, much room for improvement. Only solution is a new smart tv.

    I would recommend this to a friend