Customer Ratings & Reviews

Very happy with the Geek Squad Installers. They were quick and professional and set the TV up nicely and explained everything we needed to know. Thank you.

The agents set up and connected my TV to all of my devices and mounted it on my pedestal stand. It was done quick and efficiently.

Agents explained what the process of new equipment and connections to home network and use of remote.

The installers were Great....we installed our tv just where we wanted it to go....

Ryan was perfect. Made sure all components were operating and suggested & installed a new central base stand for our new TV since the exterior legs were hanging over our cabinet. Completely satisfied with his work and his pleasant demeanor. Sometimes tech people make elderly folks feel stupid because of not being technologically savvy. Ryan didn’t do that. He was kind and patient.

Got a call 15 minutes prior to arrival of the technician. The tech was very polite, and knowledgeable. He was very thorough. Made the cables nice and tidy too.

The technicians that came out really knew their stuff and quickly resolved all my issues and questions in 45 minutes. They were prompt, courteous and efficient.

Two agents knocked this bad boy out. I am retired, In no hurry. We had a pleasant conversation during a very easy installation and set-up. No Direct TV. No U-Verse. Internal antenna. Watch PBS most of the time. Programming revealed 50+ channels. Fantastic. Way to easy. Blessings to Best Buy and the Geek Squad. One wire to internal antenna. One wire to AT&T's Gateway Box. Boom. Done.

We were extremely pleased with the install of our tv and the professionalism of the tech. He took the time to explain the new remote and answered all of our questions.

These gentlemen were very knowledgeable and helpful especially when I have a weird wall for studs they made it properly work

on time, thorough, answered all questions. Done in a timely fashion and professional.

The Geek Squad was great about hooking up my tv, directv, and stereo together and making sure the millions of cords were organized and hidden. But they only programmed one remote to control everything when I had four. I only have one that will control the volume.

Thought I already did this. The installer was pleasant and helpful. On time, courteous, knowledgeable.

The agent mounted my TV and connected it to all my devices within few minutes. I was very impressed

The geek squad hooked up my new TV and took the old one away.

Great service setting up our new tv - very kind and helpful Arrived on time and let us know when he was on his way.

The 2 guys and the lady from Best Buy were the best I have had from the Geek Squad. If it is at all possible I will ask for them if I need the Geek Squad again. They were very polite, very friendly and did anything I had ask them to do about my tv. I am not an expert on how to set up anything on my TV. They explain everything very good. Thanks again for all the help with my TV and my husband.

Everything was set up and ready to use. Thanks for great work by your team member.

Very helpful, professional and friendly. Setup was quick and easy.

The agents were very friendly and hooked up all my products. They also showed me how to use my new television