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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 18,776 reviews
  • Rated 5 out of 5 stars

    Greek squad installed and setup my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, connected to Sony receiver and tested to see that it was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved me a lot of time. Technicians were knowledgeable and quick. Very professional. And they cleaned up after themselves!! Strongly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got it Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the installation right the first time. Checked out all functions before they left including the cable connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an awesome job! Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the picture and the installation was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Sean Mooney for all installs. He knows what he is doing, is experienced, and performed my TV + soundbar install perfectly, quickly, and seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly professional with great knowledge of product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SUMMARY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech wass courteous and competent. However, he showed up unannounced 5h orior to the beginning of my scheduled time range, catching me off guard and not cable to organize my complete list of preparatory issues/questions. Said he had to make a rush trip to Oklahoma so I was on the way. Did not hook up my DVD player and seemed anxious to adjust an issue when he thought he was thru even though he did fix the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would HIGHLY recommend geek squad service. MATT through Geek Squad was extremely helpful and even went over and beyond to get my daughters t.v. and directv syncing properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Audio setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth every penny to get the best picture & audio from our new tv. Way better than the settings straight from the factory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mounting but setup went great...they were very professional and answered any questions i had...would highly reccomend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people were great. The two were extremely helpful. I’d recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentleman came & set up my new tv in short order. Everything was fine & he was extremely nice & efficient. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competant, courteous technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland was efficient, got the TV up and running, connected my Apple IPad, and WiFi then made sure I understood how to use the system. Great teacher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great that setup my TV. they were great at showing me how to use the remote. I am 82 and I needed help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We were expecting a DVR with TV did not arrive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great but I do not understand why when the DVR was supposed to be a Freebie with the purchase of the TV. No explanation why it wasn't installed with the TV or at least delivered. The TV was installed and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service . Very helpful. I would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the appointment to hang my TV on the wall and they arrived on time and took care of everything. I would highly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Sony TV Delivered and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV was delivered and set up and took my old TV set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, courteous and very helpful! Installed the new tv and took away the old one! Thank you BB Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men showed up on time and were very organized. They installed our 70" tv on our wall fast with no problems. There is no way we could have done this ourselves. They made sure we were hooked up to everything. Showed us how to use our new remote and answered all of our questions. They were very friendly. Took the box with them to dispose of for us. Well worth the money to have them deliver and install.

    I would recommend this to a friend