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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. The technicians are so smart and helpful. They are efficient and do repairs and installations in record time. I cannot live without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV. Extremely helpful. Agent was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly unpacked television neatly and took all packages' away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient TV Installation and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up and installed my new TV without an issue at all. Clearly, he knew EXACTLY what to do and when!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Mark -- our Geek Squad guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now, I had only made use of the Best Buy Geek Squad at the in-store counter, Their knowledgeable and friendly service and advice each of those times helped me decide to subscribe to their service offer when I made my recent TV purchase. If Mark, their installer, is any indication of the kind of service we are to expect, then I consider my choice very well made, indeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad (Installation)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very professional and knowledgeable with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my TV and showed me how to use the different things that it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squak was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and happy with the installation. delivery was on time as scheduled and the team who installed was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never been disappointed with Geek Squad service. Always professional and accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians who delivered and installed the TV were, clean, kind and cordial. They knew what they were doing too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great at setting up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnathon was amazing. He set the TV up and paired the old remotes as well as set up the one that came with the 4K box from Comcast. He was patient and showed us how to move between what we wanted on this very complex TV. He is worth asking for to do y0our service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service went off as scheduled and person very nice and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED TV is very nice. Sound is okay, but could be better. Picture is phenominal. Expensive considering other options available, but overal a nice TV. I would recommend it if you can afford it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my smart TV and ensured that I could navigate through cable, to the streaming service and back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will order again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, informative and fast. In and out in 20-25 mins, set-up everything! Great service & value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek techs are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my equipment quicky and with efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. It was great that that work with all size TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. The geek squad was quick to set up the tv and organize all the cables. With all the cables on the back now organized it looks 100 percent better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service fromGeek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new TV in a very professional way. They walked me through the set up and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set everything up and connected everything. Did it fast and saved us the hassle. Great service and would highly recommend.

    I would recommend this to a friend