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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Tech installer. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, friendly service. Explained everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job satisfactorily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I wish they could have done is to arrange the icons on the home screen with our most used (YouTube TV) at the top. A previous Geek Squad technician did that on our other TV. These technicians said they didn't have a way of doing that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeks new exactly what they were doing. Fast install and neat job.They hid all the wires for me. Only thing I wish they would have went over tv remote a little more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very competent, professional, and patient. Best tech I have ever experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. He was very knowledgeable and quickly set up the TV and sound bar. He explained and showed me how to use both. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great and easy to have the geek squad install our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geeks but the scheduling sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smoothly despite the tv needed wireless component for the tv to work unlike the delivery of the washer and dryer which was purchased at the same time and a comedy of errors starting with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech did it neatly & professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new t.v. & removed old one. Was on time & very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the most fantastic team come out to move our TV and component setup so that we could get a new rug installed. Tony ( and we requested him because he has done great work for us in the past) and his partner did a terrific job of that as well as programing our Harmony remote to accomodate our new Dish Network setup. They are coming back to move the TV back when the rug is installed AND bringing a new Sony Blu Ray that will eliminate our need for a separate component for our Roku. Tony is professional, fast, and always neat. Appreciate his service and will always request him when we book a service with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bracket with great support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another bracket before this one, however it did not work with my project. This bracket worked immediately and came reccomended by geek squad technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing our Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV and sound bar they explain thing's about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of my 65 inch television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very well The men were very professional and knowledgeable at their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians setup the TV and made all the appropriate connections to other devices. Everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great. On time and quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new Samsung 65 inch Smart tv. They setup the remote ad showed me how to use it They answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Fast and professional. Glad I did it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The placement and the installation of the 65" TV was done without a flaw and the old unit removed as agreed on in the contract! Due to a scheduling problem from the store, the sound did not come on the date promised but while the leader man worked on that problem and got a guaranteed delivery date and time on that, the helper did and outstanding job setting up a second system we had upstairs!! Our Geek Squad service would have done that at a later date on another call but this added service more than covered the second day delivery of the sound system !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt courteous knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery, moved old TV to bedroom New TV works flawlessly with cable interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, Fast Delivery and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous, professional, and efficient. Install went on without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gentlemen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this gentlemen was awesome help setup my tv and connected all my connected to work perfect

    I would recommend this to a friend