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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 18,776 reviews
  • Rated 3 out of 5 stars

    Missing tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the set up of the television was fine .. what was not good was that when I went to Best Buy to place the order for them to come to my house to set up my TV I also ordered the television to be installed on the wall since I am a member of the geek squad and when the geek squad member came to my house the order he had was only TV set up and that means my tv still on the table and not on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 32" Samsung Smart TV was installed and connected as planned. Geek Squad agent Nathan and his associate partner arrived on time for the appointment and were courteous and professional. They connected my tv to my home wi-fi network and setup the Directv app. for me. I was very pleased of how everything turned out at the end. They did an excellent job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and helpful during the set up process. The only issue was that they were about 5 hours late. Not their fault, poor scheduling by someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was fast, proficient, informative and very professional. The Geek Squad is definitely a purchase to make as well as Total Tech Support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where the television was going it was not meant for me to get up there. Geek squad did a fabulous job and they were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient, courteous and explained how to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made installation carefree for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed not bringing this 77in TV home and installing it. Removed old TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a terrific job of installing the new TV and moving our older one to its new location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who were here were great and got our tv up and running. They were the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was very knowledgeable and quick . Gave great advice . Showed up on time and very professional. I would recommend hem anytime .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional HD TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a new HD tv installed by my local Geek squad. The 2 techs that installed it were awesome. They explained everything and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Installers did a great job. Came to our home and installed it quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my and connected the service to Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and setup quickly and cleaned up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so professional and so experienced, beautiful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and polite installers. All business got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery and install.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivery and set up the television. Explained how tv works . Quick efficient, clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy delete and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and delivered 65”tv on time mounted and connected tv well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new TV on the stand, and discovered after trying 2 different cables that the HDMI port on my cable box was no longer working. It had apparently happened when the nearby lightning strike took out the TV. They connected the TV with component cables so it would work, although the picture wasn't quite as good as it would be with HDMI. They gave me detailed instructions on what to tell the cable company in order to get a new cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a Wonderful Job. Love it. Quick and perfect install.

    I would recommend this to a friend