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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery personnel were very professional and took their time going over the products and how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad were very knowledgeable and friendly. Went beyond what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great install of our new LG TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Squad" team quickly and efficiently delivered, installed and set-up our new LG 65" Smart TV! Since, we already had a TV stand in place and didn't want a wall-mount, they had no problem with this install. In and out in about 45 minutes, with most of that time answering questions for us about operation of the new TV features. Top notch job by a great 2-man team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and was set up In a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver and setup my new 50 Samsung. Very kind, right on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an excellent job connecting our new TV. They were very polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was set up to make it easy to move around apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Setting Up TV - Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Tech was very helpful - answered all questions about the items he was setting up Explained everything we needed to know to operate the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent set-up,and on time!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent ,professional team ,helped me to choose the correct TV witch I previously checked in different stores, from my PC . service was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful for the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job of accurately assessing our ineptitude when face with setting up electronics and anticipated every need. All the devices work well and we have experienced no glitches. They were delightful to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation people were outstanding in every respect. Anybody who buys a large TV and doesn't have Geek Squad deliver and install it is making a huge error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. And very knowledgeable about the trade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV arrived on time and the installers were quick and efficient and showed me the basic operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-Tristan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really knowledgeable! Went out of his way to get me set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The Geek squad is the best! They have always been on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great. Very respectful of my home and polite and knew his stuff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, everyone was great, the whole process was more than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service of them Installing and programming my new TV. They explain everything step by step. And dont rush through the process. Very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assembled my tv base unit efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 65 inch tv and assembled the tv base unit The assembly was quite complicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly and knowledgeable. They connected everything and showed me how to use the tv.

    I would recommend this to a friend