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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 18,776 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and taught me how to use the tv and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very helpful.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional in all that they did during there visit. They made great recommendations on the items that were installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand Assembly and TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew assembled my TV stand and set up new Samsung 65" OLED Smart TV. They worked non-stop and did a great job setting up everything. Paying the extra money for assembly and set-up was well worth it. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job. They were very careful and helpful. He quickly installed the TV and hooked the cable up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65'' TV and Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the technician- very [pleased with the TV and sound system picture/sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All questions answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and showed me how to work my way thru the different things that can be accomplished on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was punctual, personable, professional, and thoroughly knowledgable about the operation and capability of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new TV and did a good job and helping me with questions on the new one, and took care of the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very good and very fast setting up the tv and the sound bar. Would recommend therm to anyone that need and wants the tv set up form them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my go. They showed me how to operate it and it works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Roku is running!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent me two gentlemen who got my Roku tv up and running. With their short demonstration, I have been able to immediately enjoy my new tv. For someone like me who is not current on technologies, it would have taken weeks to muddle through this by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unusually good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and pleasant geek techie. Went smoothly and punctually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men were friendly and efficient. Very helpful. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech showed up on time, was knowledgeable, polite, efficient, and explained all we needed to know about our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadTVConnection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV connection and setup works very well. The agents, Angel and Gabriel, did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my set and programmed it in a matter of minutes very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showed up on time and did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a call the day before to confirm the setup time. The team showed up on time and finished within two hours which included cable ties on all extra excess cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and I did not have to stress over any of the installation process. Geek Squad Service is worth ever penny...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained all the information regarding to the installing of the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is nice & the geek squad that came were very friendly & helpful.

    I would recommend this to a friend