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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad wonderful and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad men were wonderful. They knew what they were doing and were very professional. They were kind and patient with us. Best Buy the best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles Trask and Andrew Coy at the Panama City,FL Best Buy Store were great. They took out my existing tv and put it in another room then they installed my 50" Sony,and made sure everything was working properly.Showed me how to work the tv and remote.....They left their number in case I had questions later. They were fast,and took all the trash with them(They don't want the customer putting out the cardboard because it might attract thieves),and were polite. I know that not all Geek Squad employees are this way I guess it's the people they hire in some places. I believe that overall they are all great. I recommend the ones in Panama City,FL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained all the information regarding to the installing of the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, Courteous, Professional, Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Squad once again performs great!...arrived on time stated, Moved one 65" large screen TV into another room, installed and programmed that, installed and programmed the New 75" replacement TV, set everything up, reprogrammed my Logitech remote controller, etc....cleaned up everywhere, took the empty boxes, reviewed all that was done checked to make sure I knew what & how it all worked. I have used Geek Squad services in over 5 new home moves, in 2 different states and they are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient- Geek Squad did an excellent job of reconnecting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and setup exactly as I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were thorough and explained everything to me before they finished. They were courteous to me and were careful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my tv neatly wires intact and wore protection upon entering my home. Quickly did the job. It always pays to have a professional job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Geek handled it all!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my recently moved equipment all hooked up with some new equipment and it all works great. He helped program the remotes, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great they were professional, fast ,clean and nice. I recommend the Geek squad for all my technical needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went great. The two guys that were here were very accommodating they wasted no time and answered questions to give me a sense of navigating through my new smart tv. So it was a great learning experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks are GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Greek Squad come hook up my 55 Sony TV and wall mount in my Master Bedroom. The Greek knew his stuff. Got it up in no time and hooked up my TV to my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, great set up, great service, great explanation on how the TV works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't here when this was delivered and set up. However the person that was here said they were professional and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech fellows were very informative and did great setup. TV picture is great and easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, a beautiful clear picture. The Geeks was professional and accurate. I had to order another part to hold the TV up, because my stand was not big enough for the legs underneath the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV CONNECT &SETUP 51" & LARGER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A (A++) TO HAVE WHEN YOU DO NOT HAVE TIME, ABILITY TO LIFT & SET UP THE TV/ REMOTE ETC. PLUS THERE TEAM IS PROMPT & ALWAYS KNOWLEDGABLE! ✞ ✰⚚△

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was a professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech tech was on time, knew what he was doing, polite explained everything so I could understand what was being done. He was a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is professional and friendly. Perfect setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. Prompt, efficient service in setting up the new TV, Excellent & Professional

    I would recommend this to a friend