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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service Connecting TV after mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad quickly Connected all TV wires and cable in a timely manner. It was obvious that they were very knowledgeable about the insulation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was there when I couldn't be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and answered all my mothers questions and showed her how to use the new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great and they do an excellent job on setting up everything on a new TV! They were very nice and polite! They were prompt and very good at their job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and answered all my questions I had about the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Professionally done. Even took the time to zip-tie all the loose wires and make a neat and tidy job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and setup a was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech delivery and setup very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased in home setup. The technician was courteous, knowledgeable and efficient. She demonstrated the operation of my TV without making me feel incompetent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went quickly (maybe too quickly).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers set up my new 55" TV and hauled away the packing material at my request. (I didn't check the empty box to ensure all included hardware was removed. From reading the instructions I think there was other hardware in the discarded box.) The installation went great except user instructions was not good and I am still having problems with on screen navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So supportive. So enthusiastically cooperative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of two who came in and not only set us up with all our apps and patiently helped us step up to this new way of viewing, also carted off our old tv. They were so helpful and patient--in fact they even stood by to help as we adjusted a rather heavy shelf in the cabinet where the new TV was installed. I've since called on them for input and boy I'm sure glad we signed on for support for another few years. Well worth it for us non-technologically savvy septugenarians!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that set up my tv was so knowledgeable and they had no problem in setting up my tv. They were so good at their job and it was worth it to get them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came and installed tv quickly and hooked up all my devices and got my remote to work the way it did before they got there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    likeitalot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called Geek squad and they came out and helped set it up and also helped me with the surround stereo hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow in and out of the store in no time purchased the TV I wanted, set up the day I wanted and everything explained to me... Great job! Love my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary Ann

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. Very nice and considerate to two old people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse is a GEM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse is knowledgable, patient & creative! He very patiently explained how to use the new remote several times to my son who has special needs. He encouraged him and made him confident that he could navigate it on his own. Thanks a million Jesse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second agent that delivered and setup our new TV was kind, knowledgeable, and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that come out to put up our TV were very polite young men. They helped me decide where to place my TV mount and showed me how it worked. They anticipated that I might want a different mount or wiring my TV wires through the wall. Although I didn't take them up on either of these offers I thought that they were very prepared to complete their job and more. Plus if I wanted to change my mount I wouln't need to go back to the store which is an hour away. They did a good job. The TV mount is sturdy and I have no concerns with my TV falling off the wall. So, I give them 5 stars here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to do our installations were friendly, knowledgeable and so helpful. I highly recommend them ... Especially if you are technically challenged as I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were polite, knowledgeable, quick and explained how it worked. Worth every penny and the little extra to haul away the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called and came earlier than expected. Very professional. Set up TV quickly and explained functions

    I would recommend this to a friend