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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    TOP SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very friendly, professional, knowledgeable, and helpful. provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony 65 inch setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very good and efficient. set it all up and gave me a few instructions with it. Nice job. good 2 man team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Fantastic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fantastic! The set up from The Geek Squad was Awesome. Would recommend them. Jeff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liz

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional. The geek agents installed my TV in a short amount of time. Excellent work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really knew his stuff!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with my set up guy. He connected my youtube and youtube tv apps also. He knew the tv menu like a pro. Super nice guy, professional and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome to have Greek Squad deliver and set uo.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had my TV delivered and set up by Geek Squad. The Technician was awesome ! Quickly connected all the devices and explained the new TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fiber and Best Buys help maximizing usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley was very knowledgeable, and wasn't in a hurry. She took the time to help me mazimize our new Fiber capability, She also helped us get connected to Hulu, and Satellite Radio. She also gave me her contact information in case we have more questions. I would rate her support as the best I have seen awhile. That is why I continue to depend on Best Buy for all of our home needs, from Televisions, to home and car stereos. I appreciate someone who does there best, and doesn't rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his partner did a great job installing our new tv. Very helpful, on time and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrive on time. That was a blessing! The did an expert installation in under an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting my tv - very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. The guys are friendly, efficient, and do a great job. I'm a senior citizen and they are very patient and helpful explaining the technology to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. The guy ran a little late because of traffic. He was very polite and helpful and he Explained to us how everything work on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paitent and Professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was really professional and certainly knew what he was doing. He downloaded all of our streaming programs and showed us how it all worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and knowledgeable persons set up and connected to cable box and Sonos system and remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnect old TV set up new TV and program it I had nothing to do but watch it thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A tv among tv's

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv. clear images. easy to use remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OVER THE TOP GOOD...

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my..GEEK SQUAD was over the top professional, quick, neat and tidy, very well informed as to ALL our electronic devices, but most of all FRIENDLY and user friendly also. Loved these guys..well worth our money spent for them. We are soooo enjoying our new 65" Samsung..Thanks Guys..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant & professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! The tech set up my tv and helped me get all the other services I needed. (Netflix, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GWayne

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect delivery and setup. Real pros. Very nice and new the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out very quickly - on time and efficient. Very knowledgeable about the product as well as how to operate.

    I would recommend this to a friend