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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 18,776 reviews
  • Rated 5 out of 5 stars

    Quick installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery process. Installer was very efficient. Hooked everything up. Was very personable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team was professional and efficient with installation and instruction with our new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy TV connect and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job eating up my TV and connecting all my streaming devices. They were here for an hour and 15 minutes for setup. They connected my cable and my Apple TV 4K. They also set up my sound bar. Good job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and quick. They were very easy to talk to and made sure I understood everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek the Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have better. Took them 1 hour for what would have taken me one week. Big big help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called like they said he would, actually came early and did a wonderful job! Made sure everything was working before he left and even destroyed boxes for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV so quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parker is an awesome Geek Squad representative. Works quickly, very neat and explains how things work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad takes the stress out of setting up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad! They are very professional know what they are doing take the worry out of setting up your electronics and they are respectful of your home !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Friendly, On-time and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super helpful with the set up -- particularly in helping us figure out how to use Spectrum with the Roku, so we don't have to use quite so many remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv , and my Denon receiver , and my new blu ray player. It was a very good idea to have them install it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs set everything up and spent time instructing me on the remotes and the DVD remote. Very patient w/me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , personable, very knowledgeable, even helped with receiver and gave recommendations of brands to replace when I was ready for upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the TV up and running right away. i was a little disappointed that I couldn't connect directly to the internet with it but I like it and I get ROKU so I'm good with that. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem was assessed and the fix was quIck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently the wrong cable wire was hooked up - - when the correct one was identified, my picture was improved tremendously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" T.V. was installed on its stand very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer picked up T.V. at Best Buy, delivered it, and set it up. He didn't leave until everything was working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cactus jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad serviceman set up our 50" sony tv very quickly and efficiently. He adjusted the color to where we thought we were almost in the picture as they are so real. We are very please with the technician and will buy another tv in the future from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was at the time e mailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and clean up was great and completed in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad workers were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan and Thomas were EXCELLENT workers! You guys are friendly, competent and overall really good people. You did everything, including carrying the heavy TV stand up a flight of stairs with a smile on your faces. You set up the 75 inch TV quickly and you guys are unbelievably nice. Everything works great. Thank you very much for your hard work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Watchsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men arrived on time. Took TV from shipping carton. Attached legs to TV. Placed TV on table, attached all cables. Turned TV on and made necessary settings with use of remote controller. Removed all packing material and cleaned up area. Placed old TV and trash in truck and departed. Estimate 30 to 45 minutes total time. Good job with offer to assist if needed in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, efficient work despite my distractions. Arrived early and worked straight thru. Thanks.

    I would recommend this to a friend