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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 18,776 reviews
  • Rated 5 out of 5 stars

    The installers were quick, knowledgeable and very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my TV and Sonus TV stand. They were on time and went right to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up my replacement tv. good job, friendly servide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up our smart TV and explained all the perks! Very patient and thorough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did my Geek Squad service provider do a great job of installation, he also made some suggestions that were really helpful with my home entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation. Polite knowledgeable and e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team . Very helpful and knowledgeable. Went above and beyond to make sure everything was working to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians hooked up my system (TV with sound bar/sub) in record time then took all the time we needed to be sure we knew how everything operated. They did not "talk down" to us and acted as if there was no place they would rather be than help us with our new "toys". We were absolutely blown away by their product knowledge and their patience with all our questions. They performed well beyond our expectations! Kudos to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it perfectly, again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were on time, professional, courteous, friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional n organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiently completed n well done. On time. Clean up completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was did it quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job very nice techs they even advices us how high I place tv on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, professional and knowledgeable. They easily and quickly set up my new tv and programmed it for me. One explained the use of its simplified remote which I really like. They took away the old tv and were here only about 20 mins. Both agents wore masks and shoe coverings which I appreciated. Two friends had used this set-up service and highly recommended I do the same. I heartily agree!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowable with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad tech was very polite and easy to talk to he knew what he was doing and showed me how to work my tv and answered any questions that I had. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was great, came in assessed the area where the TV was going to go. Installed the tv and set it up. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely efficient and courteous. They set up my TV and made sure everything was working perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Answered any questions I had. installed quickly. if the need arises will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice and polite geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both young men were excellent in setting up the tv set and explaining various aspects about the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Nate did an excellent job with our TV install. Friendly, knowledgeable, courteous and good representatives for Best Buy. They answered all questions we had and made good suggestions for TV care/usage going forward. A very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the TV as it is now on the wall and so much easier to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Setup Went Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and went right to work. Wasn't afraid of my dogs and took care to put booties on over his shoes. Pretty much had everything ready to go in about 30 minutes or so. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, gave me instructions and connected my preferred stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When is a GEEK not a geek?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional as well as congenial. John Shores, Geek Squad extraor-dinaire, did an excellent installation and explained things so even I could understand.

    I would recommend this to a friend