4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set-up went smoothly! Took old TV with him so we didn’t have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents who did the setup on my TV were very efficient !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very patient and explained all of the features of my new TV. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly and the agent was thorough and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man came in, put it together and left. Took all the boxes. He was very quick and nice. Everyrhing works very well and I know how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Late getting here, but spent plenty of time settling up new Tv and how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was friendly and quickly set up my TV. now can access all my services easily. They include Netflix, Amazon Prime, Hulu and Sling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv setup

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was connected to all my devices. They had each of us test out the universal remote to make sure we could operate everything easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient and Knowledgeable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. Installation was probably more difficult than anticipated, but they stuck with it and finished the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done efficiently and he made sure we knew how to work everything before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up went well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service arrived as scheduled and set up the TV. The te h answered all of my questions and made certain I understood how to use this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff. Did a great job and I felt comfortable while they were here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service no problem friendly guys that came to mount my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store staff came and hooked up my tv and sound bar explained how to use everything. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dick's new Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very skilled Geek Squad agent set up our new, high-option Sony. We're very pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstall was quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your TV installers not only installed the new TV quickly and easily, but also reinstalled the old TV in a new location. They were great, polite and hard workers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arriving on time and hooked up my TV and antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed my setup quickly and competently. Will seek out Best Buy for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timothy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous. Knew exactly how to install the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up & Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and Sand Bar set up was great! We would recommend the Geek Squad for everyone.

    I would recommend this to a friend