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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 18,776 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service actually came with my TV purchase (I did not purchase separately); however, it was extremely nice to have everything set up for me... PERFECTLY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a fantastic job. Made sure that it was starting up and that Everton looked right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was nice and was able to install my tv in a fast knowledgeable manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad? Just terrific. Seriously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough for the Geek Squad guys that came to our house to set up our TV. They were quick, they were neat, they were patient (we asked lots of stupid questions), and they were nice. Bottom line: They knew what they were doing and I will call on Geek Squad again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved Problem Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Restored original settings and brought sound bar back to proper balance. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides high quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of installers. Good knowledge and a great ability to explain the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep was polite, courteous, helpful, efficient and effective. Also, very informative with down to earth explanations and suggestions. An asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tec Jeff and his assistant was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great and professional. Jeff and his associate knew there job. Highly recommended!!!! Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes it was quick and they explained everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine wasn't mounted but they did an awesome job getting it set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent expertly connected and set up new TV. Explained functions and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an install for my grandfather in his 90's. He was very happy with the service and liked that the installer also hooked up his DVD player as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They showed up on time & efficiently set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programmed all my apps and gave me instructions for using the remote. They followed guidelines for social distancing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad came on time and were professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS were prompt and professional. They set up the television and got the sound bar components working and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have my TV mounted but they did a great job setting up my TV. Very nice and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent demonstrated exceptional professionalism and expertise while setting up the TV. He took the time to thoroughly explain all its features, ensuring I felt confident using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up our TV, they were prompt, helpful, considerate of our furnishings. They were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people, worked quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of your installers were friendly and knew what they were doing. Explained the new TV and what it could do. Everything is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was done quickly and professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents did an outstanding job. Very pleased! Both were very knowledgeable and they Andre all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS COME THROUGH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY QUICK. VERY SMOOTH. VERY GEEKY. GREAT SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came in and did the mounting quickly and also tidied the wires to make for a clean install

    I would recommend this to a friend